Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 31, 2025

Easy to report and claim

Easy to report and claim, received money back from claim quick.

Insurer: MetLife

By: customer

Verified October 31, 2025

Efficient service

It's simple to submit a claim. We receive emails with updates with the progress of our claim. Claims are settled within the month.

Insurer: MetLife

By: DG

Verified October 31, 2025

Quick claims service

Quick claims service! My dog has to eat prescription dog food, which is very expensive. It helps that MetLife pet gives me my claims reimbursements within 10 business days. That way I can pay off my credit card bill for the dog food!

Insurer: MetLife

By: Sasha’s Mom

Verified October 31, 2025

Take too long to get reimbursed.

Take too long to get reimbursed.

Insurer: MetLife

By: customer

October 31, 2025

I've used Embrace for 6 years

I've used Embrace for 6 years! Embrace continues to provide exceptional insurance coverage for my two pets. The reimbursement process is easy and quick. I highly recommend and appreciate their customer service.

Insurer: Embrace

By: FJ

Verified October 31, 2025

I like how quickly you send a check as…

I like how quickly you send a check as soon as I put in a claim. Everything goes in so nice and smoothly.

Insurer: Pumpkin

By: Menyon

Verified October 31, 2025

We're very happy with our MetLife Pet…

We're very happy with our MetLife Pet Insurance. We adopted an older kitty (10 yrs) and didn't know his medical history. We've had a couple minor issues and MetLife has been great with their coverage. With vet prices rising it's been very helpful with covering his annual wellness appointments, and will certainly come in handy for any future issues as our kitty gets older.

Insurer: MetLife

By: GL Wilkins

Verified October 31, 2025

Not always reliable

At times they are great, but they also don't follow-up when they tell you they will. I had a situation, and I was told it would take a few days for her to get back to me. It has been about two weeks, and I still never heard back from her, and they denied my claim anyway.

Insurer: MetLife

By: Brenda

October 31, 2025

Great Insurance but Software is below par

Embrace has been fantastic in their coverage of our 2 Golden Doodles and our newest member of the clan, a 4 month old Tortoise Shell kitten. My only criticism of Embrace is their Web Site. The software seems to hang up and not submit the claim at times. Perhaps a software upgrade would be a great idea?

Insurer: Embrace

By: Joel Martin

October 31, 2025

Amazing pet insurance

Amazing pet insurance. I now have peace of mind where my 3 dogs' health is concerned. I know I can get them the treatment they need when they are sick or injured. I am always reimbursed in a timely manner.

Insurer: Pets Best

By: Robin Rodriguez

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