Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified November 01, 2025

Submitting claims

Submitting claims I took my French bulldog for a wellness check, and she tested positive for Lyme disease. She needs additional blood work and medication. The claim submission process was straightforward, and the claims were reviewed and reimbursed within the same week. I trust MetLife to always be there when my pet needs extra care..

Insurer: MetLife

By: Sandy

Verified November 01, 2025

Pumpkin insurance is wonderful

Pumpkin insurance is wonderful! Their customer service is very quick to answer and professional and knowledgeable. They always pay my claims quickly and I haven't had any problems with that. Highly recommend!

Insurer: Pumpkin

By: CAROL ANN

Verified November 01, 2025

Fair and expeditious handling of claims.

Fair and expeditious handling of claims.

Insurer: MetLife

By: customer

November 01, 2025

Spot makes pet insurance easy to…

Spot makes pet insurance easy to understand, and that’s not something I can say about many other companies. I signed up online in minutes, got a multi-pet discount for my two cats, and I like that routine checkups are covered too. Customer service has been responsive every time I’ve had a question. It really feels like they put pets and owners first. Best decision I’ve made for my pets’ health and my wallet.

Insurer: Spot

By: Hanna

Verified November 01, 2025

MetLife Insurance Company

MetLife Pet Insurance is definitely a great pet insurance. They are very professional and efficient and handle all claims in a timely manner.

Insurer: MetLife

By: customer

November 01, 2025

Highly recommend Pets Best

Wonderful service, easy claims process, very responsive and speedy when addressing these claims. Highly recommend!

Insurer: Pets Best

By: Linda

Useful
Verified November 01, 2025

Awesome company

Awesome company! Easy to work with for reimbursements. Claims processed in a timely manner.

Insurer: Pumpkin

By: Ruth Garn

Verified November 01, 2025

Thank you MetLife

Thank you MetLife, I was sceptical about getting pet insurance and how much they would really cover,one year later and I’m sold for life(or my pet’s life),it’s more than two fold paid for itself. I highly recommend their Pet insurance.

Insurer: MetLife

By: Vivian Lutzke

Verified November 01, 2025

You were very thorough and efficient in…

You were very thorough and efficient in handling my claim.

Insurer: Spot

By: Mary Lott

Verified November 01, 2025

We will see how it goes

Not super thrilled about my claim being handled

Insurer: Pumpkin

By: Rachael

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