Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified November 01, 2025

Easy Peasy

Easy, no hassle claim process.

Insurer: MetLife

By: Anonymous

November 01, 2025

All's well that ends well!

A couple of years ago our young pup was diagnosed with an Autoimmune disease. Thank to Pet's Best we have been able to do the diagnostic testing required to figure everything out to make her as healthy as we can. Our last claim was for a blood test to let us know if her body was now able to absorb certain nutrients at last, and it is! Thank you so much for all your help as we waded through this unknown process, with lots of help from Pet's Best. Responses have been in a timely manner or communication was made to explain any delays. I highly recommend this company!

Insurer: Pets Best

Veterinarian: VCA Three Notch Animal Hospital

By: Katherine

Useful
Verified November 01, 2025

excellent and prompt service

Easy claims process, excellent customer service and quick payments. Claim was processed and paid in 2 days.

Insurer: MetLife

By: EAH

Verified November 01, 2025

No response or pay, to the vet on Tuesday October 28th…

Went to the vet on Tuesday October 28th and submitted the paperwork later that day, I called Wednesday to see what is going on. I was told I would have my money in 15 minutes. I do understand that sometime it may take a little longer the first time but I have heard anything but these survey. I should get paid just as quick and as many time as I received surveys. I have not heard anything, if I need to summit more information or anything. I am very disappointed with this process. Maryann

Insurer: Pumpkin

By: MaryAnn Tittle

Verified November 01, 2025

I have great coverage with my policy…

I have great coverage with my policy and the claims are made in a reasonable time. I wish I had the insurance way back when we had threes dogs at once and they all ended up with serious medical issues. I hope this review helps you if there is something else I can do I would. Sincerely, George I.

Insurer: MetLife

By: customer

Verified November 01, 2025

We love MetLife’s ease of use!

We love MetLife! It is nice that our expensive prescription dog food and steroid prescription are covered because our pup gets what she needs every month to be healthy without breaking our budget. It is so easy to submit claims and the money goes directly into our checking account. Thanks for all your hard work!

Insurer: MetLife

By: Shelly L

Verified November 01, 2025

Ease of submitting a claim.

Ease of submitting a claim.

Insurer: MetLife

By: Pam

Verified November 01, 2025

They cover a lot of things that others…

They cover a lot of things that others don't.

Insurer: MetLife

By: customer

Verified November 01, 2025

Healthy Paws Pet Insurance does a great job responding to claims

Healthy Paws Pet Insurance does a great job responding to claims. The claims submission process is user-friendly and Healthy Paws responds very quickly. I enthusiastically recommend Healthy Paws to anyone looking for pet health insurance!

Insurer: Healthy Paws

By: Eddie Konczal

Verified November 01, 2025

Quick and easy to use.

Spot pet insurance is quick and easy to use. They process all claims immediately. They also answer emails with clear info and again, rapidly. No complaints, ever. It's why they are rated #1 for pet insurance!

Insurer: Spot

By: PJ in Maine

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