Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best has been wonderful
Pets Best has been wonderful! Claim processing and reimbursement is smooth and timely.
Insurer: Pets Best
By: Blg
Excellent customer service and coverage.
Excellent customer service and coverage.
Insurer: MetLife
By: Debbie Lippincott
I just cancelled my policy for my dog…
I just cancelled my policy for my dog due to a huge increase in the monthly payment. I had been a customer since 2019 so almost 8 years. If I could upload pics here I would show proof. My policy online shows my payment should be $51.51 per month. My credit card got charged $75.82 every month. I got an email that my plan renewal NEW monthly fee will be $134.68! In my entire 8 years I haven't had a claim pay out more than $400, because I have a healthy dog who doesn't have accidents. Absolutely outrageous and disappointing. While on the phone today with an Embrace representative, she suggested that if we started a new policy for my dog, with a waiting period, with new updated pre-existing conditions, that the policy could be cheaper. I explained to her that as a loyal customer that option really just FEELS wrong. It is wrong to not take care of your customers. I hope this review prevents at least a few people from using this company. Company ethics are important.
Insurer: Embrace
By: Ana
Easy claim process
The claim process is easy and fast. Payment was issued in less than 48 hours. Love this company!
Insurer: MetLife
By: customer
Necessary and easy to understand/reimburse
Easy to submit claims and be reimbursed. Easy to understand coverage, copay, etc.
Insurer: MetLife
By: Tricia
I am notified when they receive my…
I am notified when they receive my claims, I get an immediate responseas of the status of my claims.I am quite please with the service I have received with met life animal insurance.
Insurer: MetLife
By: Patricia
Simple and fast claim processing.
Simple and fast claim processing.
Insurer: MetLife
By: customer
My cat has been struggling with Asthma…
My cat has been struggling with Asthma and your insurance reimbursements has helped me keep him very healthy
Insurer: MetLife
By: Emily T
The claim reimbursement process is…
The claim reimbursement process is quick and .seamless
Insurer: MetLife
By: Jackie Norris
Great service
MetLife processes my claims quickly. Their website is easy to use in submitting claims and there is a fast turn around .
Insurer: MetLife
By: Shirley Alexander