Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Customer Service is great!
My baby boy had to have emergency surgery and some things got crossed up with post-op deductibles and fees due to ER visits and customer service handle the issue immediately.
Insurer: Trupanion
By: A.M.
Heartless
Fetch Pet Insurance (formerly petplan) is such a heartless pet insurance company. They have this "benefit" where they reimburse you for lose of pet. They've already taken over a week to approve the claim for my dog's euthanasia along with all of the claims leading up to it that documents the illness causing his death. Unlike other per insurances that can put 2 and 2 together, they want you to go print out another form to fill out all of that information again, including getting it stamped from the vet. I thought I was done dealing with going back to the vet. They really want you to peel that scab. Absolutely horrendous and insensitive considering they already have all of the information and proof they needed from the prior claims. I also had to call to explain that my pet was dead in order to cancel the plan. Other per insurances automatically cancel after they approve your final claim that documents euthanasia. Stay away!
Insurer: Fetch
By: doghair
My Koda
My dog Koda has had quite a bit of health issues the past few weeks and Pets Best has reimbursed me for 2 of the claims that I have submitted. Thank you Pets Best
Insurer: Pets Best
By: Joanne Lofthouse
I submitted my claim and it was…
I submitted my claim and it was processed quickly. I received my refund in a short time too.
Insurer: Fetch
By: Ronna
Timely payment of invoices
Trupanion has been super quick on invoice payments, both directly to the vet and to me. This has been a lifesaver. Once I met the deductible, my coverage gave me the ability to make sure my pet was getting the best medical care, without the financial worry.
Insurer: Trupanion
By: Robin
4+ Years with Pets Best—Easy, Reliable, and Worth It
I've had Pets Best insurance for about 4–5 years now, and my experience with them has been consistently positive. Thankfully, I've only needed to use the insurance a few times, but each time the process was smooth, straightforward, and stress-free. Submitting claims was easy, and their team was helpful and responsive whenever I had questions. Most importantly, I received reimbursement in a timely manner every time, which made a big difference during already stressful situations with my dog. It's reassuring to have a company that actually delivers when you need them. Based on my experience, I'd definitely recommend Pets Best to anyone looking for reliable pet insurance.
Claims filed with ease.
All claims from minor to substantial have been filed with ease. Communication on claim status and EOB, are timely and efficient.
Insurer: Pets Best
By: Donald
Claims made easy
Claim submission is simple and easy to do. Reviews don't take too long to process. I'm happy with being able to do direct deposit for repayment rather than having to wait for a check.
Insurer: MetLife
By: Dtrunk
Healthy Paws is one of the best pet…
Healthy Paws is one of the best pet insurance company you can get! Their claims and payments are fast. They have a real person on their customer service support phone if needed. You cannot go wrong if you choose them!
Insurer: Healthy Paws
By: Pam Sestak