Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws was great with my recent…
Healthy Paws was great with my recent claim. I submitted my claim, they reviewed it quickly and got back to me with my coverage amount via email. I just received my check. All was communicated, resolved and paid quickly with no issues.
Insurer: Healthy Paws
By: Debbie
I took Harry to vet in February concers…
I took Harry to vet in February concers on his health, It wasn’t a wellness visit, it said on receipt sick visit. They weren’t able to give him his vaccines so I needed to reschedule for vaccines. I brought this to the attention of the vet and she said spot could call and they would tell them first visit was sick visit. When I called after submitting the wellness receipt I spoke to a young lady, who I knew her English wasn’t very good and I knew she didn’t understand my concerns. My question was I was now paying for 2 vet visits even though one was wellness one was a sick call. But after putting me on hold for a few minutes she said there was nothing spot could do. Over a 725.00 vet bill I only got 200.00 back, that seems a bit crazy to me. Not happy with spots reimbursement policy at all.
Insurer: Spot
By: Kathaleen
Riley was very helpful and explained…
Riley was very helpful and explained what all is covered for care of Manny. I deeply appreciate all he has done for me.
Insurer: Nationwide
By: customer
In my experience
I’ve found that the people this company have are amazing !! The payments come through very quickly .. I had an excellent experience with them!! Thank you Fetch !!
Insurer: Fetch Canada
By: Sue Mininni
Stuck with decreased coverage for 10 year old dog
Update 4/13: I just spent 20 minutes on the phone with Healthy Paws, as requested in their reply. It was a pointless waste of time, the final answer was "tough luck, just suck it up”. I used to be very happy with this company, but over the 22 years my dogs have been insured with them the company has changed. I was informed that the coverage for my 10 year old dog has been reduced from 80% to 70% with an increase in deductible from $250 to $500. I am very angry about this, they used to claim that premiums did not increase due to age. They no longer claim that. In fact, new policies for dogs 6 years of age or older have no option other than the 70%/$500 they’ve changed my dog to. They still pay claims promptly but it’s obvious they’re trying to get out of the pet insurance business. They used to be an independent company, since they were acquired by their underwriter Chubb the only thing they care about is profit. If you’re looking for pet insurance, stay away from Healthy Paws.
Insurer: Healthy Paws
By: Barbara D
Super Easy and Fast!
Always wonderful! Super easy and fast claim process. Reasonable pricing. Saved us many times! Thank you very much!
Insurer: Healthy Paws
By: Kevin Pih
Quick, easy and covered our claim.
Quick, easy and covered our claim.
Insurer: Pumpkin
By: Karrie
Very easy process
Quick turnaround time and a very easy process. I love this insurance
Insurer: Trupanion
By: RICK
Claim experience
My claim was processed in a quick manner without much delay at all. Followed up with email to know it was completed.
Insurer: Spot
By: Lori