Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Horrible company
Horrible company. Before moving forward with services at the vet, we specifically called and asked multiple questions to confirm what would and would not be covered. We relied on the information given to us over the phone, only to later find out the coverage was denied. When we called back for help, the representatives offered no real solution, refused to escalate the issue to a supervisor, and would not review the recorded calls to verify what we had originally been told. On top of that, they also refused to fully cover our puppy’s required vaccinations, claiming we had somehow already maxed out the vaccine coverage. Extremely disappointing customer service and communication overall.
Insurer: Figo
By: Danielle Field
The online Spot app is user friendly!
Unfortunately, my doggy had an illness that I had to file a claim after seeing a vet. I went online to file the claim and Spot made it very user friendly by having everything easy to use, and the claim was processed quickly and efficiently.
Insurer: Spot
By: Brenda
easy of submitting a claim.
easy of submitting a claim.
Insurer: MetLife
By: customer
Quick Processing!
Very responsive, addresses claims quickly.
Insurer: Trupanion
By: Cinda
Grest insurance company.....I purchased ASPCA pet insurance for my…
I purchased ASPCA pet insurance for my cat, I took my cat to the cat dentist a couple of weeks later to get his teeth cleaned and it turned out they needed to pull 13 teeth it cost me $2200 and ASPCA within 2 weeks gave me back almost $1600 this company does exactly what they tell you they're going to do, I'm very satisfied with them the customer service reps were wonderful, they spoke English and they treated me very well, I highly, highly recommend,I pay 43 a month 250 deductible and they pay 80 percent, they were wonderful....thank you again
Insurer: ASPCA
By: Andrew Kern
Claims are always easy to file online…
Claims are always easy to file online and are promptly reviewed and processed. I like Spot because it covers annual well care visits. Plus gave me several options to choose from when I enrolled and also changed my plan to a higher copay for a lower premium. Excellent pet insurance that I feel comfortable having, but hope I never have to file a claim for anything really serious because I love my Lola.
Insurer: Spot
By: Rebecca Desporte
My plan includes wellness coverage
My plan includes wellness coverage. Why, then, did I get $0 for the Bordetella vaccine all dogs need in order to stay at a kennel? Nothing? Really?
Insurer: Spot
By: Cary Kuhar
Great Insurance!
The coverage was exactly what it should have been. Very easy claim process, and the payment was issued before her stitches even came out! Great company!!
Insurer: Spot
By: John Hash
Fantastic!
I had to file a claim for my cats visit to the ER vet. The entire process (from claim submission to claim approval) was very easy. I highly recommend Pets Best.
Insurer: Pets Best
By: Haley Boucher