Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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It was very easy to submit my claim
It was very easy to submit my claim. I really like having the option to have the payment direct deposited. My claims were processed very quickly. Overall a great experience!
Insurer: Pumpkin
By: Julie
Kiwi is lil' but could always use BIG…
Kiwi is lil' but could always use BIG coverage!
Insurer: MetLife
By: customer
Denial
My claims were both denied. What good is having pet insurance when your claims are denied. I am canceling my policy. It is just a waste of money.
So easy, my dog could use it
We have had Pets Best for almost 6 years and cannot imagine using another provider. Selecting coverage and filing claims is so easy. The team is super responsive, and claims are completed within a week. Fantastic service!
Save your money and go eosewhere
I never worked with a more incompetent company. Takes forever to process claims and sent my dogs medical records on the app multiple times. Yet they still said they needed records. Absolutely the dumbest customer service reps in the industry and shady company. Stay away
Insurer: Pets Best
By: Aj
Thank you Healthy Paws.
My Milo has had a very rough two years. He was first diagnosed with Lymphoma and was given few weeks to few months to live. We gave him Chemotherapy and he is now in remission and doing well after 2 years. This wouldn’t have been possible without the partnership with Healthy-paws. Two weeks ago he got very ill again his blood ammonia was very high and we was very sick when we took him to ER. They didn’t think he is going to make it. Now a week and a half later, he is walking and eating well. He has to be on a life long medication. He is doing well. Thank you healthy paws for supporting up by paying his medical bills. I urge everyone who has a dog to get pet insurance from Healthy Paws. They are hassle free and an excellent organization. I am very grateful gor ur help. Thank you. Gamini Vedage
Insurer: Healthy Paws
By: Gamini Vedage
This policy is affordable
This policy is affordable. When I do need to use this insurance, the process is simple and reimbursement is quick.
Insurer: MetLife
By: Michelle Hug
Horrible experience overall
Horrible experience overall. Paid them over 11,000$ in monthly fees over the last 5 years for my 90% coverage as payments continue to increase annually. Haven’t covered a single penny since filing claims over the last 5 years stating condition was “pre existing.” Even denied vet approval for appealing claim as the vet argued it was in fact not pre existing. They took 1 hour to come back with a paragraph denial stating appointment notes all dated 5 years AFTER being insured. Absolute horrible service and waste of money as I’ve spent years paying for insurance and for vet bills and medications for my pet . Cancelled promptly after appeal denial will not be getting another cent. Absolutely Do not recommend. Save you monthly payment to use if anything shall occur with your pet rather than wasting 2k a year for absolutely nothing in hopes they will cover something.
Insurer: Trupanion Canada
By: Samantha Habel
Incredibly grateful for HealthyPaws
HealthyPaws are such a wonderful organization. I’m deeply appreciative of their dedication and support to keep animal family members healthy. They’ve always provided prompt and generous reimbursement for my cat’s medical bills, which is a huge stress relief when we are dealing with a serious illness. This is my second pet I’ve insured with HealthyPaws and I highly recommend them to all my friends and family.
Insurer: Healthy Paws
By: Jennifer Viner
An Actual Life-Saver
We've been with Healthy Paws since our doggo was 7 weeks old. Over the course of nearly 8 years, Healthy Paws has been responsive, fair, and enormously supportive of our favorite guy. A few weeks ago, the worst happened. Our pup got into something (a basket of socks?) which led to one emergency surgery (removing socks in stomach and three more places along his intestine), followed by another a week later after he developed dehiscence. When we left our buddy at the second hospital for surgery, we weren't sure we'd see him again-- without Healthy Paws, we wouldn't have for sure. Before we'd even walked into the second hospital, Healthy Paws had already reimbursed their portion of the first surgery. The website is simple, easy, and efficient-- their team is lightning fast. As I write this, we are just a few days out of the second surgery, and we've already received reimbursement for all of our qualifying claims. I've heard horror stories about Healthy Paws jacking rates to wild and unaffordable heights in order to "kick off" older dogs from coverage-- this has not been our experience, and I'll certainly update my review should this happen to us in the future-- Healthy Paws has been nothing but an actual life-saver for our family. I've been telling anyone who will listen about our experience with Healthy Paws-- we couldn't be more grateful!
Insurer: Healthy Paws
By: Robin Sontheimer