Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


May 28, 2026

SPOT DOES NOT HONOR IT'S POLICIES!

I've had this insurance for THREE years now and NOT ONE TIME did I get reimbursed for ANY of my dog's claims or wellness visits. I was told that I needed to upgrade my policy to a plan that automatically reimbursed Wellness checks. Well, just over 2 weeks after I upgraded the policy my dog got a wellness check and RIGHT NOW they're coming up with every excuse possible NOT to pay out three invoice for that Wellness Check! I strongly suggest finding any other pet insurance that ISN'T SPOT.

Insurer: Spot

By: Ron

Verified May 28, 2026

Trupanion Pet Insurance for a pet emergency equals peace of mind

I was so upset and distressed when I had an emergency with my 2 year old dog, Poppy. Everything turned out well thankfully and having Trupanion was a blessing , as the cost for overnight stays with emergency healthcare is so expensive. I highly recommend Trupanion.

Insurer: Trupanion

By: Alyson

Verified May 28, 2026

Metlife Pet Insurance is great

Metlife Pet Insurance is great! So simple to upload documents, and my payment usually comes through within a few days which is fantastic. It's nice knowing my dogs are taken care of.

Insurer: MetLife

By: customer

Verified May 28, 2026

Insurance was readily available when I…

Insurance was readily available when I needed for an emergency vet visit.

Insurer: Trupanion

By: George Parcels

Verified May 28, 2026

Very easy to submit a claim.

Very easy to submit a claim

Insurer: MetLife

By: M. Cobb

May 28, 2026

So Glad I have Pets Pest!

Pets Best is GREAT! I dont know what I would have done without their coverage. They have covered all of my dog's illnesses since we signed up when Kobe was just a baby. From sick vet visits, surgery and even rehab, its never a problem. I am also so grateful that their submission and reimbursement process is so easy. I wish so many other things in my life were this easy. Please continue doing all the great things you do!

Insurer: Pets Best

Veterinarian: Morristown Animal Hospital

By: Laura

Useful
Verified May 28, 2026

They are always open even when my vet…

They are always open even when my vet is not. They always ask about the state of my pet. They did help me out more this time around with my vet bill.

Insurer: Trupanion

By: CHRISTINE

May 28, 2026

The BEST!

Pets Best is an effective, reasonable and safe pets health insurance company. Their claims process is the easiest and most effective in the market. I have been very pleased with the proactive and outstanding services through the years. If you are reading this, look no further and join Pets Best family now. You will also be highly satisfied with their services.

Insurer: Pets Best

By: Iris

Useful
May 28, 2026

Stellar health insurance

"I have been a loyal customer of Pets Best for over 8 years, all three of our pets are insured. Luckily they've all been very healthy but I always trusted our insurance to stand by us if the time came. Recently my beloved dog had not just one major medical issue but two emergencies back to back. Pets Best has shown to be an outstanding partner in my pets health care, truly I'm so happy. The process to submit a claims is so easy and their interpretation of benefits so fair. I am so blessed that this company is a serious, and very correct, upstanding insurer. I believe my dog will make a full recovery and this stressful situation was made so much less so thanks to Pets Best "

Insurer: Pets Best

Veterinarian: Pets and Vets Animal Clinic

By: Maira

Useful
Verified May 28, 2026

Very efficient with filing clsims

Very efficient with filing clsims

Insurer: Pumpkin

By: Vivian

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