Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 07, 2026

Very quick turnaround with processing…

Very quick turnaround with processing claim and payment.

Insurer: MetLife

By: customer

Verified February 07, 2026

The app and representatives are great!

Submitting claims is such an easy and straightforward process in the app! Anytime I’ve had to speak to a representative they are extremely helpful!

Insurer: MetLife

By: Amelia

Verified February 07, 2026

Wonderful Experience!

Customer service was friendly. Process of claims is fast and detailed. Loved the fact that the vet was able to submit estimate and claim to them directly so that i didn't have to pay in full and wait for reimbursement. It made the stress a little less, with not having to worry about that! I was able to focus on my dogs diagnosis and treatment plan.

Insurer: Trupanion

By: Kristen

Verified February 07, 2026

Web site very intuitive

Web site very intuitive. I have never before filed a claim. Thakfully I hav never needed to before now. But when in a situation where you are fearing for your pet's health, it was an easy process for me to follow and submit for reimbursement.

Insurer: Trupanion

By: Edward

February 07, 2026

Excellent

Excellent, compassionate service. Easy and efficient claims process with a great website. Will insure my other cats here soon.

Insurer: Embrace

By: Phillip Baggett

Verified February 07, 2026

Easy to summit a claim for my Dog and…

Easy to summit a claim for my Dog and get reimbursed within days.

Insurer: MetLife

By: Colleen Johnson

February 07, 2026

stress and hassle free insurance coverage

The process was made easy and we clearly understood everything. Your instructions and process is very easy and made it a stress free procedure. It was a quick response and saved us all the hassles of an office visit and time.

Insurer: Sonnet

By: catherine ryan

February 07, 2026

Great Experience, pleasantly surprised!

Our Cat Mila was still very young when she suddenly developed a severe neurologic episode and was diagnosed with meningoencephalitis. It was completely unexpected and quickly turned into specialty ER/neurology visits, an MRI, follow-up rechecks, and ongoing medications — a stressful situation in every way. When I originally shopped for pet insurance, I honestly didn’t have a lot of faith in any provider, but Pets Best felt like the best option overall. I’m really glad I chose them. Submitting claims was straightforward, communication was clear, and everything was easy to track. I filed multiple claims using itemized invoices and medical records from the specialty hospital, and all of my claims were approved within about a month. We received around $5,000 in reimbursements, which made a huge difference and let us focus on Mila’s care instead of worrying about costs. Based on my experience, would definitely recommend them!

Insurer: Pets Best

By: V

Useful
Verified February 07, 2026

Easy to process online claims and quick…

Easy to process online claims and quick reimbursement

Insurer: MetLife

By: customer

Verified February 07, 2026

Took way too long to apply for…

Took way too long to apply for coverage. They said I woohave coverage until March when I applied in February. I ended up finding a cheaper plan

Insurer: Nationwide

By: Quantana McKinney

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