Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet insurance is for peace of mind
I bought the insurance to cover the emergency situation where you get a bill that could be thousands of dollars. I didn’t want to be faced with making that decision on the spot. Our new dog had a laceration needed emergency surgery. The process was easy to file a claim ;you do it on your phone. There was a mistake in the processing, but they corrected it quickly. Once corrected I sent follow up bills every four days for dressing changes and they processed them within 24 hours. My expectations were met and I’m glad I bought it to be perfectly honest. Pet insurance is not necessarily financially a win. The problem is you have a pet that develops a totally unexpected problem that could run anywhere from 1 to $8000. You have to decide on the spot. You don’t want to be in the situation of saying I suddenly having to come up with lots of money or taking your pet home for comfort care. The purpose of the insurance is for the unexpected catastrophic problem. If you’re buying it for routine care, I would not recommend it.
Insurer: Embrace
By: Dr Matt Phillips
Excellent claim processing time
Excellent claim processing time
Insurer: MetLife
By: Bleydynes Barbosa
Trupanion is the BEST pet insurance you…
Trupanion is the BEST pet insurance you can get absolutely no question!!! I have worked in veterinary medicine for over 32 years I deal with pet insurance every day. When it came time to get insurance for our new pet we decided to get Trupanion. So very easy to submit a claim and payment is fast and hassle free. Thank you Trupanion!!!
Insurer: Trupanion
By: Angela
Fast and Easy
So easy to file the claim and paperwork on line. The claim was approved and paid less than a week after my fur baby saw the vet.
Insurer: MetLife
By: Patrick Duffek
Submitting a claim via the app is so…
Submitting a claim via the app is so easy.
Insurer: MetLife
By: Lady Eleanor Forbes
Outstanding support
Outstanding support. I appreciate the quickness and the relief of knowing what was covered.
Insurer: Embrace
By: Kevin Wayne Stewart
Easy and efficient
Spot Pet makes it easy to submit claims.
Insurer: Spot
By: John Bae
poor communication
I am very unhappy with the quality of communication regarding my recent claim on policy #1778373-02 for my cat’s care. i was asked twice for the same information (no explanation about why the initial submission was insufficient - second submission was exactly the same and what was specifically requested). i received no information that the claim had been finally and successfully processed i received no information about how i would receive the claim payment i received a separate email from Pet_Info with a citi email with no introduction regard its connection to MetLife (other than a logo at the top). given the various scams on the internet, often using legitimate-looking logos, i was very skeptical of their request for my financial information. i received no information about why the payment amount ($165) was less than the submitted invoice ($202.18); what was denied and why? I called your help line and was told I had to subscribe to your app or wait weeks for a hardcopy check (why do i have to join your app? so you can track me and sell my data? ). The human i talked to was very nice but basically couldn't help me sort out my questions.
Insurer: MetLife
By: janice
I would have liked Carlies wellness…
I would have liked Carlies wellness bill paid in full.
Insurer: Fetch
By: William F
Quick turnaround
Quick turnaround, and reimbursement within a week!
Insurer: Spot
By: Edwin Herrera