Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 07, 2026

Claims easy and payment hit my account…

Claims easy and payment hit my account in speedy manner

Insurer: MetLife

By: Jon Goffee

Verified February 07, 2026

Quick & Easy Surgery Reimbursement

My 9-mo kitten needed emergency surgery because he secretly has been eating things he shouldn’t (ex hair ties, yarn, thread), and his stomach was blocked. Of course, I’d have paid anything, but knowing I had pet insurance made the vet bills easier to face. About 10 days post-surgery, I submitted my claim, and a week later, I received a deposit that covered 90% of the charges, fully in line with my policy. Thank you, MetLife!

Insurer: MetLife

By: HEFreeman

Verified February 07, 2026

Quick review of claims and payout.

Quick review of claims and payout.

Insurer: MetLife

By: customer

Verified February 07, 2026

My first 2 claims were denied…

My first 2 claims were denied erroneously and later corrected. If I submit more than one claim at a time, they are grouped into one claim making it difficult for me to track the claims. I’ve had to make multiple calls to customer service for one thing or another.

Insurer: MetLife

By: Tera Tafoya

Verified February 07, 2026

Payback really fast and no so easy to…

Payback really fast and no so easy to make a claim because my vet does it right after my appointments.

Insurer: MetLife

By: OMAIRA

Verified February 07, 2026

So far my experience has been helpful &…

So far my experience has been helpful & seamless. The app is easy to navigate. Refunds were issued in a timely manner. Overall, it’s been very good!

Insurer: MetLife

By: customer

Verified February 07, 2026

Trupanion came through when I needed…

Trupanion came through when I needed them the most. With the pre-approval process and if covered direct payment. I was able to help my collapsed cat in an emergency situation. With this insurance I was able to proceed with treatment and know my decisions were based on need.

Insurer: Trupanion

By: Julie

Verified February 07, 2026

Making claims is so simple through the…

Making claims is so simple through the app! Getting pet insurance with MetLife is easily the best decision we’ve ever made.

Insurer: MetLife

By: customer

Verified February 07, 2026

With Smoochie's Thanks

Once I was able to get my claim documents compressed to a small enough file size to submit them, I received confirmation and approval within 48 hours. It was a tremendous help at a time when the cost of chemotherapy puts a strain on finances. Thank you.

Insurer: MetLife

By: Tyler

Verified February 07, 2026

My experience with MetLife has been…

My experience with MetLife has been great! The app makes it easy to submit claims and payment is quick. I’m so glad I got this coverage for dog.

Insurer: MetLife

By: Online shopper

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