Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


November 06, 2025

I have had 2 policy’s with Fetch for 9…

I have been a customer with Fetch for 9 years . I have insurance policy’s for my much loved 2 Labrador Retrievers. I have filed 3 small claims in the 9 years in which I was reimbursed under $300.00 At present even though my dogs are in excellent health & have been faithfully taken for their annual vet exams Fetch continues to increase my premiums to the point they have doubled. They offer to lower your premiums by reducing your coverage only to increase it even higher the next year. Their reason is because they are Labradors . How unfair is that to penalize a customer who has 2 healthy dogs & rarely filed a claim. This practice of collecting premiums for years & then pricing customers out of their policy when their animals reach a certain age is cruel & shows no customer loyalty.

Insurer: Fetch

By: d force

Verified November 06, 2025

Always there if you have questions and…

Always there if you have questions and claims are reviewed and processed very fast!

Insurer: MetLife

By: Kristy Uhlan

Verified November 06, 2025

MetLife Pet has been fantastic

MetLife Pet has been absolutely fantastic. My dog has just recently been diagnosed with a life threatening illness and they have gone above and beyond helping me through the process of providing claims and such. On a couple of occasions I didn't provide enough information on claims and the customer service reps were wonderful and caring and provided help.

Insurer: MetLife

By: Sharon Patterson

Verified November 06, 2025

Easy, fast, hassle free

My first claim was fast, easy to complete, and hassle free. All I did was log in and upload my paperwork and I had a response in a few days time. Happy that I had the insurance and was able to get some help with my cat’s dental bill.

Insurer: Spot

By: JP

Verified November 06, 2025

MetLife Pet Insurance has been great

MetLife Pet Insurance has been great. Got an 8 week old puppy and after we got her found out she was very sick with Guardia and hookworm. Took months, a lot of medication and vet appointments to get her better. The insurance paid us back for our claims within a week! I am very happy I have the coverage.

Insurer: MetLife

By: customer

Verified November 06, 2025

Met life is very easy to use

Met life is very easy to use. I submitted my claim and it was processed and paid within a few days.

Insurer: MetLife

By: Ann

Verified November 06, 2025

I am so pleased with MetLifePet

I am so pleased with MetLifePet! I feel much more inclined to take my dog to the vet whenever I am concerned about her health. Also, the reimbursement is very comprehensive and comes fairly quickly.

Insurer: MetLife

By: Bonnie G Cohen

Verified November 06, 2025

Submitting my claims have been great

Submitting my claims have been great. If I have questions I can call and your customer service is wonderful.

Insurer: MetLife

By: Genevieve Aparicio

Verified November 06, 2025

Customer service was great they…

Customer service was great they explained everything that you get with the cost of your plan. I haven’t used it yet but will let everyone know how they handle any claims.

Insurer: Prudent Pet

By: Angel review

Verified November 06, 2025

You Gotta Get It

I never had pet insurance before and my experience with MetLife has been great. Claims are easy to file, and the turn-around time is quick. Great coverage and very low rates. Would definitely recommend to all my friends and I have.

Insurer: MetLife

By: Tina

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