Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
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Great Customer Service
I reached out to them to figure out what additional information was needed for a claim. The representative stayed on the phone with me while she checked it out and called others. Within 24 hours I received a detailed note explaining the process and my policy. They did a great job.
Insurer: Embrace
By: William H
Very Happy!
Just really easy to use. Quick response and reimbursement!
Insurer: MetLife
By: Dawn Weaver
Submitting claims is so easy and quick…
Submitting claims is so easy and quick reimbursement
Insurer: Spot
By: Seraphin Medeiros
Excellent Service and Quick Claims process
My experience has been excellent! The claims process was quick and easy, and the team responded in a timely manner every step of the way. I am more than pleased with the service and would definitely recommend it to others.
Insurer: Healthy Paws
By: Lisa T
Grateful to Healthy Paws
Healthy Paws has been a true blessing! I've never had pet insurance and decided to give Healthy Paws a try six years ago when I adopted my kitties, Salsa and Queso. Salsa wound up needing knee surgery in August and I wasn't sure if the surgery would be covered by her insurance. The claim was processed quickly and the funds (80%) were deposited within a few days. It's so easy to file a claim and the claims are processed so quickly! I'm beyond grateful to Healthy Paws!
Insurer: Healthy Paws
By: Karen Griffith
Great pet insurance
Great pet insurance. easy to submit claims and quick payment
Insurer: Embrace
By: Dennis Williams
Embrace has been easy to deal with
Embrace has always responded quickly and and clearly answered any questions I have. They have promptly paid and he covered reimbursements. Everyone I have dealt with there has been friendly and helpful.
Insurer: Embrace
By: George Barker
Terrible customer service!
I have been trying to close my account for months with no success. Your service is very ineffective and expensive. Nothing is covered from our usual pet expenses and you make it impossible to chat with a human. Finally, I thought my account had been closed after lack of payment (i received an email to that effect) and thought I was finally free. Only to find out I got charged three months later, for 3 combined payments, which by the way were a lot higher than my known monthly fee. I need my account closed for good and the last payment reversed asap.
Insurer: Fetch Canada
By: Mariana Prestes
My experience was excellent with Spot…
My experience was excellent with Spot Insurance for two important reasons. First they showed compassion for my dog and myself. Second they acted quickly. I submitted my invoices and they took care of the rest. As a follow up, they sent an email expressing their compassion and later made a personal call checking up on me. I appreciate everything they did knowing how difficult my situation was.
Insurer: Spot
By: Pamela Giuliano
Embrace pet ins representatives were…
Embrace pet ins representatives were very prompt and helpful, friendly and caring. This was our first time getting pet insurance and they made it easy no stress! The claim process was quick and easy and I got my reimbursement within a few days.Im so glad we chose Embrace!
Insurer: Embrace
By: Priscilla Long