Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Good luck getting reimburments
When it comes to paying - they will use every excuse not to. Cleaning anal glands because my dog is scooting in pain - cosmetic procedure. Getting his ears cleaned because he has an ear infection - cosmetic procedure. In the meantime, they feel no qualms with tripling insurance costs.
Insurer: Pets Best
By: Alla Rozenberg
Came through for us
Came through for us When we needed it most Coverage and compensation Quick pre approval was said to be a surprise But was definitely worth it
Insurer: Trupanion
By: Gg
Great service
I’ve been with Fetch for nine years. They are consistently friendly and helpful. Claims are processed usually within a week.
Insurer: Fetch
By: Andrew
Great coverage, convenient app
Using the app make it super easy to file a claim and communications about the decision. On my most recent claim I was reimbursed next day!
Insurer: MetLife
By: Matthew
A trip to the emergency vet...
We had to go to the emergency vet b/c our dog was attacked by another dog in the neighborhood. We filed the claim and it was processed and completed in 3-4 days. I was very happy!
Insurer: Spot
By: ALA
the Claim process is quick and easy!
the Claim process is quick and easy!
Insurer: MetLife
By: JD
Franklin made it great
Franklin made it great. He spent time going over many different options for my puppy. I asked A LOT of questions. He patiently answered them all. Now I am satisfied with the options I picked for illness and injuries, and I still have 30 days to review and update my choices! I have used Nationwide (formerly VPI) for about 15 years, and having looked into other companies, I haven't found another as good.
Insurer: Nationwide
By: Lori Weise
Great company very concern about the…
Great company very concern about the animals! They cover what they have too right away and it’s a big relief!
Insurer: Trupanion
By: Darlene
Claims & Customer Service
I am very satisfied and happy with the customer service and claims service provided by Pets Best. I have been a member with multiple pets since 2021 and have referred them to many friends and coworkers. They are quick to reply and resolve issues, their claims process is very quick and easy, and their staff are extremely friendly and caring. In addition they have sent me flowers, cards, and memorial gifts for the fur babies I had to lay to rest over the last few years, this personal touch means a lot. Thank you!
Consistently excellent experience
Having adopted a new rescue dog, I needed but was unfamiliar with pet insurance. My vet recommended that I look at several companies. Ultimately, I chose Pumpkin because of their coverage of dentals, which for small dogs are commonly needed but which can be really expensive. True to their word, they covered the dental needed by the dog without any issues. Other smaller claims have also been handled without a hitch and in a timely fashion. So far, I am very happy with them.
Insurer: Pumpkin
By: Chris