Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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You have the best representatives…
You have the best representatives employed. However, your policies and reasons behind them are incredibly disappointing. I personally feel the insurance that is offered and what it covers certainly does not work for the best interest of Pet Parents. Insurance is protection and I believe Trupanion has not worked out for us in time of need.
Insurer: Trupanion
By: Christine
Claims
I always have problems with my claims and you never mention what my problem is. Either I’m missing something or I did something wrong. I only find out what the problem is when I call and question something. The claims department is finally sending me an email even they receive my claim. You make it very difficult to get a refund.
Insurer: MetLife
By: Donna Jack
It’s better than nothing
Entering a claim is very easy and I love the app, but the claims consistently get short changed. Even vet visits where the sole purpose and everything with it is to treat my dog’s epilepsy, they somehow find a way to make a loop hole and label it preventative. It’s not worth fighting either. It’s sad that this is the norm in the insurance world, but it is.
Insurer: MetLife
By: customer
Easy and great customer service
I have had other pet insurance plans and MetLife has had the easiest claims process and reimbursement process. I have also contacted Customer Service and they are very helpful and got my questions answered the first contact. I have suggested MetLife pet insurance to several coworkers. Thank you for making this process easy.
Insurer: MetLife
By: Jessica M
It is so easy to submit claims.....
It is so easy to submit claims with this company. Also I could not believe their quick turn-around time from the day I submitted to the day I received direct payment into my bank account......3 days!!!! MetLife is great!
Insurer: MetLife
By: customer
Great purchase
I wasn't sure if pet insurance would be worth it because I've heard mixed things. I've heard it doesn't cover stuff and is difficult to navigate. I've been relieved that is not the case with MetLife. The plan has covered exactly what I thought it would. It's easy to submit claims via an app and the payments are extremely timely. I will be continuing this coverage in future years.
Insurer: MetLife
By: Katie
Would recommend this pet insurance!!
Vet efficient and and quick response to my claim. TY!
Insurer: MetLife
By: Tonya J
Scarlet's claim
The ease to submit a claim and the timely reimbursement.
Insurer: MetLife
By: Jessica Towey
Awesome experience
Awesome experience. Streamlined experience, they gave me updates all along the way so I was well informed and knew what I needed to provide to optimize the outcomes. An added bonus was the explanation of the reimbursement at the end to have some clarity as to the money I’d been returned. Great experience!
Insurer: Fetch
By: John G
A new chapter for my fur baby!
I'm so excited to start my fur baby's health journey with a "true insurance". The process for obtaining coverage was less than 10 minutes! I can now say goodbye to Bansfield forever. Thank you Metlife!
Insurer: MetLife
By: Consuela Gowan