Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
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Prompt reimbursement
Prompt reimbursement. Easy upload of docs
Insurer: MetLife
By: Anthony DeJulio
The app is easy to navigate and the…
The app is easy to navigate and the claim submission was easy. Claim was processed fairly quick and the reimbursement received to my bank account. Seamless process.
Insurer: MetLife
By: Silvia Goodman
I was pleasantly surprised how fast the…
I was pleasantly surprised how fast the claim went through. I do appreciate it and I am very happy with Spot Insurance.
Insurer: Spot
By: Maria Allyn
This should be easy
This should be easy, you can request records at the point of a claim to review for pre-exisiting conditions but I am not going to pay to have my Vet send you records for the last 12-months just to potentially secure coverage. Incredibly disappointing. Never again.
Insurer: Nationwide
By: KK
I love this company from my experiences…
I love this company from my experiences with my currently covered pet. So, when I got my new one. Of course, I am adding her too. Also this makes it easier to file and reimbursement is quick. Thank you for taking the worry away and helping us get the care my pets need.
Insurer: MetLife
By: Kristina V
I’ve had this for about eight months…
I’ve had this for about eight months now paying about $60 a month. I rescued this little guy from the shelter and he had been trying to get out of his crate there and had a little hair loss at the top of his head which was noted when I took him in to get a check up, took him in for a yeast ear infection, and somehow that is related to the hair loss and is not going to be covered. I also had an issue with him having diarrhea and the doctor treated it with probiotic instead of medication because they treated it with probiotic insurance will not cover the visit so I am not having much luck with them. I’ll be surprised if they ever pay for anything if I keep them.
Insurer: Embrace
By: Melanie Ingreso
My rate has doubled over the last year
My rate has doubled over the last year. Some of my claims have been denied on dubious grounds. The claim process has required me to upload docs previously provided by my vet or my claim would be denied. Im highly likely to leave for a more affordable insurance in the near future.
Insurer: Spot
By: Ian Lambert
Absolute shockingly rude…
Absolute shockingly rude representatives! I went to cancel my dogs insurance as the claim we made last year basically was added back onto the money we are paying this year (even though they say the increase each has nothing to with claims, we have two dogs with them and one dog hasn’t increased for the 2 years .. ironically we have never claimed with him) the service is shocking! I asked to cancel and they judge me! I told them details as to why and they would not accept the cancellation, to the point where I was sick of being interrupted and told them to cancel the policy now, to them saying fine, and saying it’s a mistake and then hanging up on me to then here a survey which i rated them poor! Fetch insurance … you don’t know what people are going through and your staff judging and talking to people like a piece of crap on their shoe is not acceptable! I will also be canceling my other pet and going somewhere else
Insurer: Fetch Canada
By: Jamie
Computer software update much improved claim submissions
New computer software makes submitting invoices and SOAP notes so much easier. Payout of covered claims has been much improved at less than 15-days and before a credit card bill comes due. Highly recommend.
Insurer: MetLife
By: Loretta Lutz
Fast and easy claims process.
Fast and easy claims process.
Insurer: Spot
By: Sue Jong