Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
Other Categories
MetLife is great
MetLife is great, so easy to file a claim and the turnaround to get reimbursed is less than a week. So glad I have them for my pet insurance! A.P.
Insurer: MetLife
By: customer
It's easy to make a claim
It's easy to make a claim. I received my reimbursement in a timely manner
Insurer: MetLife
By: Lasered
The app worked seamless and processing…
The app worked seamless and processing time was efficient as well as reimbursement.
Insurer: MetLife
By: customer
Great Experience
Very easy to enroll and appears to be good coverage.
Insurer: MetLife
By: US
I’ve had other pet insurance in the…
I’ve had other pet insurance in the past. Met life Pet insurance is the best and I will always recommend it to my family and friends.
Insurer: MetLife
By: Luna Taps
The price and the options
The price and the options - I just don’t like how long it takes to get reimbursed.
Insurer: MetLife
By: Christi Shetsky
Better than I thought
Pretty easy to get your money back and it works better than I expected it to
Insurer: MetLife
By: customer
I am sorry I cannot give zero stars
I am sorry I cannot give zero stars. It is a scam and they do everything - legal or illegal to deny the claims. I went to Brazil for work - lived there for three years. Came back and brought my dogs medical files. Then my dog had an ear infection after playing in water. They did not refund the vet costs because the files, although in English, were not accepted. They only accepted vets from Canada or the USA. I talked to them at the time and they said that the ear infection would be considered a pre-existing condition, but otherwise, the visit to the vet would then be considered a vet visit to a Canadian doctor and if he went to the vet again for any other condition, that it would be okay and he would be covered. My dog months later got a diarrhea. We went again to the vet. They then did not cover because he had had a diarrhea while in Brazil and the medical files that were unacceptable the first time around to cover the ear infection, were not valid and proof that he had had a diarrhea and visited the doctor, which made diarrhea a pre-existing condition. This is a scam. DO NOT TRUST! They rely on an old reputation because apparently, at some point, they ran an honest business, but that is no longer the case.
Insurer: Fetch Canada
By: Mleue
Easy to submit claim and very…
Easy to submit claim and very responsive customer service team!
Insurer: MetLife
By: customer
Always easy
Always easy, friendly, fast reliable and great coverage.
Insurer: Pumpkin
By: Amanda