Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It’s an easy process and reimbursements…
It’s an easy process and reimbursements happen quickly.
Insurer: MetLife
By: customer
Simple process
Simple process. I'll be more please when the claim is accepted.
Insurer: Embrace
By: Dominic Campanelli
Process was easy
MetLife was great. My claim was approved and I was reimbursed. Thank you.
Insurer: MetLife
By: Christina Kohfield
poor coverage
Despite the reason for surgery being complications secondary to a genetic condition and not the genetic condition inherently they refused to cover treatment for my dog.
Insurer: AKC
By: Marcialee
Claims are processed fast and have…
Claims are processed fast and have never had difficulty with any of them. I have a dog who has been very sick this past year and not having to worry about the cost has helped tremendously
Insurer: MetLife
By: customer
They are so helpful !!
I love MetLife and how trustworthy they are! I’ve always been reimbursed and I know that MetLife always has my pets back
Insurer: MetLife
By: customer - briana smalls
It’s easy to file the claims
It’s easy to file the claims. I was able to reach my deductible quickly. I’m glad my cat’s medicine and prescription food are covered because they’re both expensive. I feel reassured that we’ll be able to manage with he has anything more serious happen.
Insurer: Pumpkin
By: Makeda
Best customer Service and claims process
Claim are easy to submit and reimbursement is very fast and accurate.
Insurer: MetLife
By: Gloria
I love this insurance
I love this insurance. I've never had any issues and they get back to you pretty quickly. Its easy to get them information thats required.
Insurer: MetLife
By: C Bursiewicz
Unfortunately I cannot recommend
Unfortunately, I have not always had the best experience with Pets Best. First I have two dogs and their premiums go up extremely high every year. Mind you I’ve had them since they were puppies and they’re now seven and nine. Submitting claims has been an issue now for over two months for the system is always down. Yesterday I even went as far as trying to email three times and I was told that the emails for claims currently being reviewed are backed up through October 31. Today is November 7. In addition reimbursement takes forever. They say it takes two weeks. I’ve actually waited on an average 6 to 8 weeks to be reimbursed and it gets very costly when you have two dogs that are going in and out of the vet for a vaccines for illnesses for wellness visits, etc. if my oldest dog didn’t have a pre-existing condition, I would definitely not go with Pets Best again.
Insurer: Pets Best
By: Pebbles R