Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This policy is affordable
This policy is affordable. When I do need to use this insurance, the process is simple and reimbursement is quick.
Insurer: MetLife
By: Michelle Hug
Horrible experience overall
Horrible experience overall. Paid them over 11,000$ in monthly fees over the last 5 years for my 90% coverage as payments continue to increase annually. Haven’t covered a single penny since filing claims over the last 5 years stating condition was “pre existing.” Even denied vet approval for appealing claim as the vet argued it was in fact not pre existing. They took 1 hour to come back with a paragraph denial stating appointment notes all dated 5 years AFTER being insured. Absolute horrible service and waste of money as I’ve spent years paying for insurance and for vet bills and medications for my pet . Cancelled promptly after appeal denial will not be getting another cent. Absolutely Do not recommend. Save you monthly payment to use if anything shall occur with your pet rather than wasting 2k a year for absolutely nothing in hopes they will cover something.
Insurer: Trupanion Canada
By: Samantha Habel
Incredibly grateful for HealthyPaws
HealthyPaws are such a wonderful organization. I’m deeply appreciative of their dedication and support to keep animal family members healthy. They’ve always provided prompt and generous reimbursement for my cat’s medical bills, which is a huge stress relief when we are dealing with a serious illness. This is my second pet I’ve insured with HealthyPaws and I highly recommend them to all my friends and family.
Insurer: Healthy Paws
By: Jennifer Viner
An Actual Life-Saver
We've been with Healthy Paws since our doggo was 7 weeks old. Over the course of nearly 8 years, Healthy Paws has been responsive, fair, and enormously supportive of our favorite guy. A few weeks ago, the worst happened. Our pup got into something (a basket of socks?) which led to one emergency surgery (removing socks in stomach and three more places along his intestine), followed by another a week later after he developed dehiscence. When we left our buddy at the second hospital for surgery, we weren't sure we'd see him again-- without Healthy Paws, we wouldn't have for sure. Before we'd even walked into the second hospital, Healthy Paws had already reimbursed their portion of the first surgery. The website is simple, easy, and efficient-- their team is lightning fast. As I write this, we are just a few days out of the second surgery, and we've already received reimbursement for all of our qualifying claims. I've heard horror stories about Healthy Paws jacking rates to wild and unaffordable heights in order to "kick off" older dogs from coverage-- this has not been our experience, and I'll certainly update my review should this happen to us in the future-- Healthy Paws has been nothing but an actual life-saver for our family. I've been telling anyone who will listen about our experience with Healthy Paws-- we couldn't be more grateful!
Insurer: Healthy Paws
By: Robin Sontheimer
Thank you for your prompt assistance…
Thank you for your prompt assistance with our claim for Charlie! He is recovering well from surgery. Very thankful for Heathy Paws!!
Insurer: Healthy Paws
By: Marc Brog
Prompt, Reliable Payments
We have used Healthy Paws Pet Insurance for Gretchen, our 11-year-old German Shepherd mix since she was a year old. We value Healthy Paws because we do not have to be overly concerned about excessive medical expenses for items such as surgery. Healthy Paws always promptly pays for covered items according to the policy guidelines. For Gretchen's recent elbow surgery the payment was made two days after the surgery.
Insurer: Healthy Paws
By: John Gier
reliable insurance
Very clear guidelines and fast reimbursement
Insurer: Healthy Paws
By: V Lee
Healthy Paws is hands down the best pet…
Healthy Paws is hands down the best pet insurance out there. I’ve been with them for over 15 years and they have never disappointed us. We recently had a medical bill of over $10,000 for our cat Vixie, and in less than a week it was approved for payment. That kind of support during such a stressful time is priceless. Choosing Healthy Paws was one of the best decisions we ever made. It gives us peace of mind knowing we never have to choose between our finances and our fur babies’ health. I recommend them to every pet parent I know.
Insurer: Healthy Paws
By: Juliana Scaturro
Do yourself a favour and look elsewhere
When dealing with this company it is important to realise they will try everything to not try and pay for rehabilitation after surgery even when told it would all be covered. I highly recommend choosing another company such as CAA, vet board insurance or true panion. Absolute nightmare and they do not care about your well-being or your pets just about your credit card number and charging it on a monthly basis. This is especially disappointing because I did my due diligence, calling them to make sure the surgery and rehab would be covered, these calls are supposed to be recorded you can very easily go back to hear what was said. But it's easier for them to brush you off because they know that you won't be able to go anywhere else since it's now considered a pre-existing condition. Great job Fetch, you definitely know how to use the system to your advantage.....
Insurer: Fetch Canada
By: Caleb Chapman
Easy to file a claim
Easy to file a claim, quick reimbursement.
Insurer: Fetch
By: C E