Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified November 08, 2025

Fast Reimbursement

When I submit invoices for reimbursement Trupanion is very fast in getting my money into my bank account.

Insurer: Trupanion

By: Lee

November 08, 2025

Pets Best is truly the best

Six months ago my dog became suddenly very ill. The initial diagnosis was that it was likely terminal cancer, but no cancer was found on any biopsy. After several tests, scans, consults, etc., it seems she has an autoimmune condition and is responding so well to her current treatment. She's almost 100% back to her old self. Her treatment plan is to slowly reduce her meds to see if she how she responds and if her immune response has calmed down. We went from consulting a hospice vet and buying books to explain the death of a pet to our 4 year old son, to her back to chasing squirrels and playing like her old silly self. If she wasn't insured, we wouldn't have been able to afford this process - we were very close to having her put down when the initial cancer diagnosis was made. I called Pets Best for help with my first claim and started crying about her condition, and the woman I spoke to was the kindest, most comforting representative of any company I think I've ever encountered. The claims processes have always been clear, quick, and, straightforward, and Pets Best has approved every reimbursement except for things that are clearly not covered in her policy (overnight postage for labs, and OTC diarrhea medicine). I am so thankful every day that we chose Pets Best to insure our dogs, and I am eternally grateful for how its helped make keeping our dog alive affordable and less stressful.

Insurer: Pets Best

Veterinarian: Dogs and Cats Emergency & Specialty

By: Jennifer

Useful
Verified November 08, 2025

You made the process easy to file a…

You made the process easy to file a claim and payment came efficiently.

Insurer: MetLife

By: Gloria Weitz

Verified November 08, 2025

Metlife is a LIFESAVER

Metlife has made our lives so much easier! When we adopted our kittens, we had no idea that one of them would develop asthma, meaning we'd have to cover expensive medication and x rays to help her get back to herself. Metlife allowed us to do everything we could for her, and has been a life saver when it comes to paying for her monthly asthma medication. It is so wonderful to know that if anything ever goes wrong, we can tell the vet to do absolutely anything to help our sweet pets. Their representatives are always so sweet and helpful, and the claims process is super easy to fill out. I would recommend them 1000% to anyone planning on owning a pet, it's been a lifesaver for us!

Insurer: MetLife

By: Annabelle Harvey

Verified November 08, 2025

Surgery

Trupanion is very easy to use and good coverage for medical conditions.

Insurer: Trupanion

By: Armead

Verified November 08, 2025

Easy to file claims and super fast…

Easy to file claims and super fast approval, I recommend Pumpkin Insurance for you fur babies.

Insurer: Pumpkin

By: Isabella

Verified November 08, 2025

Fast

They always process claims extremely fast!

Insurer: Pumpkin

By: Marci

Verified November 08, 2025

Claim process

Processing a claim was very easy and was reviewed and paid in in just a few days.

Insurer: MetLife

By: Bob Hoppa

Verified November 08, 2025

It was very easy to submit my…

It was very easy to submit my documents, it was reviewed and processed in a timely fashion. I can't say enough about how happy we are with Spot. Thank you again.

Insurer: Spot

By: Jennifer Roy

Verified November 08, 2025

Whole process was so easy to navigate

It's always so stressful having to take your beloved pet to the emergency vet and you definitely do not need additional stress from your insurance. MetLife makes the process easy to understand and the response time is so fast. I got me reimbursement within 3-5 days of submitting my claim.

Insurer: MetLife

By: Bonnie Bayard

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