Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 12, 2026

Excellent service overall

Excellent service overall! We had an unexpected illness come up with our dog. MetLife did not hesitate to take care of the reimbursements. I highly recommend MetLife for your pet insurance!

Insurer: MetLife

By: Joe

Verified February 12, 2026

Ease of filling a claim and uploading…

Ease of filling a claim and uploading documents. Quick turn time.

Insurer: MetLife

By: customer

Verified February 12, 2026

Called about a claim

I had called Fetch because my vet had sent in the required documentation in order to process the claim. The representative found the documentation and the claim was completed that day. I received an email and I received my reimbursement on 2/12.

Insurer: Fetch

By: Karen Marchand

Verified February 12, 2026

Fast service and easy to file claim

Fast service and easy to file claim

Insurer: MetLife

By: Theresa Soileau-Kilburn

Verified February 12, 2026

I like how quickly my claim was paid

I like how quickly my claim was paid. I do not the cost of the insurance. It has doubled in cost in the last 6 months and is nearly at a point where it is better to just save the money and forgo the insurance.

Insurer: MetLife

By: Ron Steffen

February 12, 2026

Do Not Dump Senior Dogs

Unreasonable premium hikes and reduction of coverage for senior dogs. We have been with this insurance company since 2016 when our dog entered our home as a puppy. We put up with unreasonable premium hikes for our big girl because we wanted the best healthcare for her, and she has had minimal health problems. However, now that she is over 10 years old, Healthy Paws is constructively dumping her by increasing her deductible and at the same time reducing her coverage. This is really unfair. An insurance company should not be able to take our money for 10 years and then raise deductibles and reduce coverage when the risk of health problems increases solely because of her age.

Insurer: Healthy Paws

By: Burcu Basaran

Verified February 12, 2026

Fast reimbursement

Fast reimbursement , little to know hassle

Insurer: MetLife

By: customer

Verified February 12, 2026

Fast and efficient processing of my…

Fast and efficient processing of my claim - Truly appreciated.

Insurer: Spot

By: Michael

Verified February 12, 2026

Claims are processed timely and the…

Claims are processed timely and the whole process is straightforward.

Insurer: MetLife

By: Sophia

Verified February 12, 2026

I haven’t seen a breakdown on coverage…

I haven’t seen a breakdown on coverage for insurance. Wellness and accident breakdown.

Insurer: Nationwide

By: Barbie Sessler

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