Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 13, 2026

Excellent company. Great customer service. I would recommend Met Life for all your insurance needs.

Great experience with services and it’s very easy to file insurance claims.

Insurer: MetLife

By: DEGEERE, WAYNE

Verified February 13, 2026

Fast and Easy!

Fast and easy!

Insurer: MetLife

By: Ashley

Verified February 13, 2026

Submitting a claim is fast and easy

Submitting a claim is fast and easy. And the claim is paid within just a few weeks. I couldn't be happier with the whole experience.

Insurer: MetLife

By: Unhappy Customer

Verified February 13, 2026

Most of my reimbursement claims are…

Most of my reimbursement claims are denied on the grounds of a pre-existing condition. This denial is based on a previous report from a university veterinary hospital mentioning suspected illnesses before the dog was adopted, but this report draws no conclusions. I am seriously considering cancelling this insurance.

Insurer: MetLife

By: Jeff Gomes

Verified February 13, 2026

Initially ok, but then improved.

The experience wasn't great at the beginning, due to delays from what is posted about your turn around time. I had to follow up with your team several times to get my claims processed after several weeks of waiting. Once I reached out they were processed within two days. I appreciate that.

Insurer: Pumpkin

By: Michael Liptak

Verified February 13, 2026

Great comfort in knowing we have Pumpkin

I had to rush my cat Missandei to the emergency vet hospital late one evening. It was scary not knowing what was wrong with her. It was a great comfort to know that she had Pumpkin Pet Insurance. I also love the easy of being able to submit claims online through their app.

Insurer: Pumpkin

By: TERESA JONES

Verified February 13, 2026

The quickest claim processing time i…

The quickest claim processing time i have ever experienced.

Insurer: Pumpkin

By: Alexa

February 13, 2026

Pets Best is Best

Great coverage and great service

Insurer: Pets Best

Veterinarian: Mountain Home Veterinary Clinic

By: Molly

Useful
Verified February 13, 2026

My cat was diagnosed with Hyperthyroidism

My cat was diagnosed with hyperthyroidism recently. This has required many tests & consultations with other veterinarians. Having a policy with Pumpkin saved me a LOT of worry & anxiety, without this policy, I don’t know how I would’ve afforded her care. I submitted my veterinary bills to them & within three days, I received payment from them. They do pay ninety percent of what they cover & they cover a lot! I definitely recommend Pumpkin’s pet insurance. It saved me a lot of worry!

Insurer: Pumpkin

By: Maryann Schiappa

Verified February 13, 2026

Had a claim on 2 of my dogs

Had a claim on 2 of my dogs. Got reimbursed very fast. I've had Met Life on my dogs for 2 years. I've always had good responses to my claims.

Insurer: MetLife

By: Sandra Klindt

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