Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 08, 2025

Easy to make the claims very simple

Easy to make the claims very simple

Insurer: Spot

By: Michael Reardon

Verified November 08, 2025

Very helpful

Submitting claims is a very easy process and great to work with.

Insurer: Spot

By: customer

Verified November 08, 2025

Best Pet Insurance Company

Reputable company. East to file claims and they always come through. Would not trust another company to ensure my fur babies!

Insurer: MetLife

By: C. Long

Verified November 08, 2025

We’ve had Trupanion for 12 years for…

We’ve had Trupanion for 12 years for multiple dogs, and they’ve been fantastic every single time. Fast reimbursement too! 💯 recommend!!

Insurer: Trupanion

By: Jennifer

Verified November 08, 2025

Easy to submit claims

Easy to submit claims. Fast turn around and fast payment. Clear information on website about what is covered and ongoing yearly balance.

Insurer: MetLife

By: MBrewer

Verified November 08, 2025

only cover a very small portion of the Vet bills!!!

what is the point to have this insurance when barely covering anything!!!!

Insurer: Trupanion

By: Crystal

Verified November 08, 2025

It’s easy to submit claims!

It’s easy to submit claims!

Insurer: MetLife

By: customer

Verified November 08, 2025

Processing error

There was a processing error on my most recent claim that I noticed and called customer service immediately. Although the wait time was too long, I was assured that it was being reprocessed. This was fixed within a couple days and I was reimbursed quickly.

Insurer: MetLife

By: Michael May

Verified November 08, 2025

Summary rejection of appeal in a few hours is unacceptable

Before September my review would have been 5*. But the way you rejected a claim when even your rep could not see why that was reasonable and especially the summary rejection of the appeal in less than half a working day with zero explanation and saying that I claimed ZERO and therefore paid ZERO is absolutely unacceptable and unprofessional

Insurer: MetLife

By: Elena Antoniadou

November 08, 2025

HORRIBLE SERVICE

I had to select atleast one star to leave a review but Nationwide is deserving of 0 stars. I have had countless issues in the one year since I started coverage. From getting my information incorrect (pets mixed up), to not communicating, to being VERY difficult. I have not been satisfied to say the least.

Insurer: Nationwide

By: M. C.

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