Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 14, 2026

Exactly as expected

Pretty quick review and they get you paid when you actually do use the insurance. No headaches.

Insurer: MetLife

By: Chris

Verified February 14, 2026

Frustrated

I submit claims through the app on my phone. This year, I’m being asked to submit documents repeatedly. As if someone isn’t paying attention or not reading the information thoroughly. It’s been frustrating.

Insurer: MetLife

By: Lynda

Verified February 14, 2026

Reputable company

It is easy to file a claim and has a good turnaround time.

Insurer: MetLife

By: Zoann

Verified February 14, 2026

Summer is a great representative

Summer is a great representative. She always willing to help and makes sure my claim has been submitted. Also getting my money back has great timing. I’m very pleased with my pet insurance

Insurer: MetLife

By: Albert

Verified February 14, 2026

Prompt reimbursement

So far, they have been very prompt in reimbursing me for my pet's healthcare treatment.

Insurer: Spot

By: Anthony Van Zwaren

Verified February 14, 2026

Best in the business

Super easy app to upload all documents related to claim, claims are reviewed very fast, and payments are distributed immediately. No hassle, always fair with what’s insured, and always gives us a great peace of mind knowing MetLife is backing us in our pet’s care.

Insurer: MetLife

By: Alex

Verified February 14, 2026

very easy to navigate the screen

very easy to navigate the screen

Insurer: MetLife

By: Danny Soares

Verified February 14, 2026

Claim was paid promptly and customer…

Claim was paid promptly and customer service is great

Insurer: Spot

By: EleanorKuzmiskas

Verified February 14, 2026

The claim was reviewed in appropriate…

The claim was reviewed in appropriate time and payment was issued ASAP.

Insurer: Fetch

By: Olga

Verified February 14, 2026

Very good for the reimbursement of big treatments

Very prompt for the reimbursement. The premium can be high but all worth it when your dog gets sick . Trupanion reimbursed 90% of all the treatments and surgery when my dog got cancer which I would not have been able to pay by myself. my dog is now good after 2 years

Insurer: Trupanion

By: Agnes

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