Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,993 total


Verified November 08, 2025

No Pre Certification

Our Jaxon needed a total hip Replacement. $20,000. Healthy Paws paid for all the tests leading up to the hospitalization and surgery. We have had Healthy Paws for our 2 dogs. For 5 years we paid premiums with No claims. My problem with the company was they would not commit to covering the Surgery/Hospitalization itself. This is a bad practice. We literally had to gamble on the fact that HP would cover it. HP made a very emotional time more Stressful. In the End they paid the claim and our Jaxon is recovering, thankfully.

Insurer: Healthy Paws

By: Michael Bellizzi

Verified November 08, 2025

Great Customer Service

The ease and efficiency in the claims handling process!

Insurer: Healthy Paws

By: L. Schwarz

Verified November 08, 2025

Very reputable company

Very reputable company! I got an email 2 weeks after mailing a claim saying they accepted it and were going to pay 80% and received the check a week later.

Insurer: MetLife

By: DORI ELMER

Verified November 08, 2025

MetLife is a great insurance.It’s great that I can submit my forms…

It’s great that I can submit my forms by an app and get reimbursed in a timely manner. Charlie got sick, scared me so much. I knew I could take him to the emergency vet because I had insurance that would help pay for it. Peace of mind for sure!

Insurer: MetLife

By: Cheryl

Verified November 08, 2025

Easy to Sign Up

It was a short phone call for me to sign up my pet with Nationwide Pet Insurance. The coverage is comprehensive and affordable.

Insurer: Nationwide

By: J F So Cal

Verified November 08, 2025

Timely response to claims

Timely response to claims. Professionally handled every step of the way. Very quick turn around! Would highly recommend Healthy Paws to any pet owner!

Insurer: Healthy Paws

By: James Coxeter

Verified November 08, 2025

Paid out, just takes a while.

Paid out without issue, but time between submission and payment is much larger than Nationwide

Insurer: MetLife

By: customer

Verified November 08, 2025

Easy to Use

I find the whole process of submitting my claims for reimbursement very easy.

Insurer: MetLife

By: Kelly I

Verified November 07, 2025

It’s an easy process and reimbursements…

It’s an easy process and reimbursements happen quickly.

Insurer: MetLife

By: customer

November 07, 2025

Simple process

Simple process. I'll be more please when the claim is accepted.

Insurer: Embrace

By: Dominic Campanelli

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