Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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PetsBest Took Care of Us!!
I feel that PetsBest took their time to review our claim and communicated with us throughout the process. We were extremely pleased with the fair and positive results to cover all the medical expenses minus the grooming (nail trim). We are glad we did our due diligence when choosing our new pet insurance after seeing how this first claim was processed. Thank you
We had to take out dog to the emergency…
We had to take out dog to the emergency hospital for an illness and the pre approval and instant payment features were wonderful. Really takes the stress off of us know that we weren’t staring down a large vet bill so we could make better decisions for our dog.
Insurer: Trupanion
By: Margo
Don't choose Pet's Best
Horrible. They take forever and turn down claims, saying that the can't get records, yet they are able to get records for a cheaper claim. I pay over $100 a month and they keep raising the rate..... BUT HAVE NEVER PAID OUT A PENNY TO ME.
Insurer: Pets Best
By: Lisa
Very quick processing of my claim
Very quick processing of my claim
Insurer: Pumpkin
By: Kelly
It was very easy to submit my claim
It was very easy to submit my claim. I really like having the option to have the payment direct deposited. My claims were processed very quickly. Overall a great experience!
Insurer: Pumpkin
By: Julie
Kiwi is lil' but could always use BIG…
Kiwi is lil' but could always use BIG coverage!
Insurer: MetLife
By: customer
Denial
My claims were both denied. What good is having pet insurance when your claims are denied. I am canceling my policy. It is just a waste of money.
So easy, my dog could use it
We have had Pets Best for almost 6 years and cannot imagine using another provider. Selecting coverage and filing claims is so easy. The team is super responsive, and claims are completed within a week. Fantastic service!
Save your money and go eosewhere
I never worked with a more incompetent company. Takes forever to process claims and sent my dogs medical records on the app multiple times. Yet they still said they needed records. Absolutely the dumbest customer service reps in the industry and shady company. Stay away
Insurer: Pets Best
By: Aj
Thank you Healthy Paws.
My Milo has had a very rough two years. He was first diagnosed with Lymphoma and was given few weeks to few months to live. We gave him Chemotherapy and he is now in remission and doing well after 2 years. This wouldn’t have been possible without the partnership with Healthy-paws. Two weeks ago he got very ill again his blood ammonia was very high and we was very sick when we took him to ER. They didn’t think he is going to make it. Now a week and a half later, he is walking and eating well. He has to be on a life long medication. He is doing well. Thank you healthy paws for supporting up by paying his medical bills. I urge everyone who has a dog to get pet insurance from Healthy Paws. They are hassle free and an excellent organization. I am very grateful gor ur help. Thank you. Gamini Vedage
Insurer: Healthy Paws
By: Gamini Vedage