Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best Cat Insurance!!!
Best Coverage!!!Absolutely recommended. My cats are very happy!
Insurer: MetLife
By: Deborah Anne Merza
The app is really easy to use
The app is really easy to use, which I love. But sometimes claims take forever to get paid back. The length of time seems to be related to the amount that I’m trying to get back. If it’s not that much, my claim is approved faster. If it’s a lot, that doubles the amount of time it takes to get money back. It’s frustrating because usually when I has to pay large amounts, it would be nice to get the money back sooner.
Insurer: MetLife
By: Amy
I've had fetch pet insurance for my cat…
I've had fetch pet insurance for my cat Smokey for 12 years. He passed unfortunately a few months ago but I have to say, between the support I received from the service team as well as my vet, the whole thing couldn't have gone better given the circumstances. I'd like to thank Fetch for all of the good experiences throughout the years whether it be reimbursements on his end of life care, his treatments and the seldom but scary emergency care that we had to go through.
Insurer: Fetch
By: N S
We love Healthy Paws!
Healthy Paws has been amazing since we got our insurance over 11 years ago! Our sweet Lucy just turned 13 and last week developed vestibular disease which was twrrifying to her and to us. We were able to rush her to a wonderful ER vet where she was hospitalized overnight and had blood work and CT which were all normal. They recommended an MRI and we took her the next day to a wonderful neurologist who did the MRI and ruled out anything serious. She was diagnosed with idiopathic (old dog) vestibular disease which has resolved! Because of healthy paws, we were able to do what needed to be done to care for her and reassure us! They have been amazing when we’ve needed them. 2 TPLO surgeries and rehab to name a few issues we’ve dealt with- all covered. Filing a claim is easy on the app and the claims are processed quickly. We love Lucy so much and will do anything and everything for her until she takes her last breath. Thank you healthy paws for being there for us and our sweet girl all these years and for giving us more time with her!
Insurer: Healthy Paws
By: Debbie Hartway
Submitting a claim is easy and being…
Submitting a claim is easy and being reimbursed is quick. All my questions were answered with satisfaction I’m glad I insured my pets with Embrace.
Insurer: Embrace
By: Barbara Cazanave
Best Pet Insurance I have experienced!
Healthy Paws has done an outstanding job processing claims faster than any other insurance company I have ever used. They keep you updated every step of the way and your reimbursement is deposited in your account within a week. My dog suddenly needed to have a major surgery which happened on Tuesday and was quite expensive. The claim was processed immediately and I received the payment that Friday . My experience with Healthy Paws has been amazing! I highly recommend them to anyone considering pet insurance. They have surpassed my expectations. It’s hard to find a company that can compete with this quality of service.
Insurer: Healthy Paws
By: Debbie Burns Kelley
Once they received all of the…
Once they received all of the paperwork, the approval did not take that much time. That they were able to deposit directly into my bank, and the bank cleared it right away. I was able to send that amount to my credit card the same day it was deposited in my account
Insurer: MetLife
By: Heidi Lariviere
This is the worst pet insurance I've…
This is the worst pet insurance I've ever bought. Don't waste your time and money on Pets Best, especially with so many other options out there. The premium was outrageous--over $200 a month for illness and wellness policy. And even with those policies, the insurance refused to pay nearly all the claims even those that were for services listed in their policy. They use "pre-existing condition" to justify claim payments just like people insurance companies used to do before the federal government outlawed discrimination based on pre-ex. Pet insurance is completely unregulated and this provider takes full advantage of that fact to scam consumers into paying for coverage they will never be able to use. It's disgraceful.
Insurer: Pets Best
By: Margarida Jorge
Fast and worthwhile service for your pets!
So far my experience with MetLife pet insurance has been mostly positive. They quickly review my claims and have always approved my claims for wellness visits and medications for my cats. I did have one instance where I went back and forth with them about an acute condition being labeled as chronic; after appealing twice I just ended up giving up. Thankfully the cost of the issue to me in this instance was minor.
Insurer: MetLife
By: Ryan
They take great care of my dog at…
They take great care of my dog at Animal Health. And Healthy Paws always covers what they say they’ll cover. It’s hassle free and helps reduce some of the anxiety when your pet is sick.
Insurer: Healthy Paws
By: Tanya Harlow