Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 21, 2025

Customer service was very helpful in…

Customer service was very helpful in assisting me with submitting claims

Insurer: MetLife

By: Patty

Verified November 21, 2025

Every time I have had to call the…

Every time I have had to call the customer service line they have been oh so helpful and kind. Claims processing is especially easy with the app and I love it!

Insurer: MetLife

By: customer

Verified November 21, 2025

Easiest claim process available.

Easiest claim process available.

Insurer: MetLife

By: Brian Schuessler

Verified November 21, 2025

Easy claim process

Fetch was recommended to me by a friend. I have never had insurance on my pet before this and am so happy with their process. I submitted my claim with ease and within a few days Fetch had it processed and money back in my account. Customer service is excellent.

Insurer: Fetch

By: Cathy

Verified November 21, 2025

Ease in using the app

Ease in using the app. Submitting claims is clear, easy and understandable and the service and process time for claims is not long and drawn out.

Insurer: MetLife

By: Kay

Verified November 21, 2025

Great Coverage!

I filed my first claim and was reimbursed quicker than I thought I would. I was so glad I chose the preventative coverage. I received most of my money back. Great plan!

Insurer: MetLife

By: customer

Verified November 21, 2025

MetLife pet insurance makes it…difficult to make a claim!

MetLife pet insurance makes it extremely difficult to make even a legitimate claim. No matter what they ask for more information about the claim and then they give you a time limit. If you don’t provide extra information in a certain amount of days, your claim is refused..

Insurer: MetLife

By: customer

Verified November 21, 2025

I have used it twice so far

I have used it twice that I remember. The first time went well and this will be the second time I hope it works well too. Will keep updating

Insurer: MetLife

By: L. Anderson

Verified November 21, 2025

Easy to file claims

Easy to file claims

Insurer: MetLife

By: customer

Verified November 21, 2025

Best insurance ever

Best insurance ever. I havent had an issue since I subscribed. Its been 2 years and I always get the help needed, claims are answered within the timeframe provided

Insurer: MetLife

By: Keilymar Ramirez

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