Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 21, 2025

Spot Pet Insurance Is Reliable and Efficient

The process of submitting a claim was straightforward, and Spot’s response was prompt. I don’t want to have to use my dog’s insurance because that means she is ill or injured, but I am sure glad I have this policy to help financially if do need it.

Insurer: Spot

By: Teresa Guinon

Verified November 21, 2025

This process was quick and easy…

This process was quick and easy compared to other companies I checked out

Insurer: MetLife

By: Beth Baker

Verified November 21, 2025

My 2 mals

Very easy to navigate through the app. Very easy process to submit claims

Insurer: MetLife

By: Cathy

Verified November 21, 2025

The claims process was very simple.

The claims process was very simple.

Insurer: Embrace

By: Patti Colliton

Verified November 21, 2025

Figo pet insurance is truly the best…

Figo pet insurance is truly the best insurance for my fur baby! The reimbursement process is incredibly quick and easy! Highly recommend!

Insurer: Figo

By: Suzana

Verified November 21, 2025

Easy to use app to file claims.

Easy to use app to file claims.

Insurer: MetLife

By: KC

Verified November 21, 2025

Super easy and very quick refunds

Super easy and very quick refunds

Insurer: MetLife

By: customer Ren

Verified November 21, 2025

Terrible customer service

Submitted a claim that was denied because Spot transposed numbers on date of service so they said I hadn’t met the deductible when I had. Waited almost TWO MONTHS for this to be corrected and had to call multiple times. Finally got corrected and instead of direct deposit like every other claim they sent me a check by mail so I have to wait even longer. Very dissatisfied and will likely be canceling my plan. I pay way too much to have to fight this hard to get my reimbursement, especially when it was YOUR ERROR! Also, get an email! Working people don’t have time to sit on the phone to keep calling you.

Insurer: Spot

By: Christina

Verified November 21, 2025

Fast processing of claim

Fast processing of claim

Insurer: MetLife

By: customer

Verified November 21, 2025

Love the claims process

Love the claims process. Simply upload the documents and wait for the the approval. The reimbursement comes by way of Zelle. Easy breezy process 😁

Insurer: MetLife

By: Gea Hobbs

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