Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thanks for the help
We were faced a few months ago with a medical emergency with our Golden Retriever Olive, she had a difficult diagnosis with lots of testing and a specialty hospital. We had lots of travel as we are remote, including ferries and hotels. A very stressful time for us and Olive, we are months along now in our recovery and she is doing well and they are starting to taper off her meds due to her doing well. This is such great news she is feeling so much better from the care she is receiving. Pet Plus has been with us the whole way giving peace of mind and helping pay our bills. As a company they have totally held up their end of the contract in full. I wouldn't hesitate to do business again.
They were true to their word of what…
They were true to their word of what they refunded to me according to to their agreement. Once all the paperwork was submitted they paid quickly
Insurer: Spot
By: DJ
The Fetch claims process was easy to…
The Fetch claims process was easy to navigate and submit paperwork. They provided email and text updates throughout the review process and I’ve already received payment for one of my two claims
Insurer: Fetch
By: Maria
The best experience I've ever had
The best experience I've ever had. Super easy claim submission and pretty fast reimbursement. More of all, the customer service always rocks! A perfect pet insurance option!
Insurer: MetLife
By: customer
Long wait
I filed my claim back on October 10th and heard nothing for 2 weeks. I called customer service being that this was my first time filing to ask how long it normally takes. I was told 10-25 days, 25 being if they need more information. At the end of October I called again as 25 days was coming up. I was told they had reached out to my vet as they needed the medical records. The vet sent them on November 3rd. I waited another week and called back. I was told they never got them. I ended up getting them from the vet and uploaded them. Since October 10th we had been back 2 more times for the same issue and as of today November 21st my first claim has not even been processed. I had to cancel my last appointment because of this. I’m hoping things get better and holding out until they can figure out all their “technical issues” but they had the best reviews which is why I chose them and right now I am fully disappointed and feel this is a scam.
Insurer: Pets Best
By: Denielle
Submitting claims and receipts are so…
Submitting claims and receipts are so easy. Claims are reimbursed within days. Ease of mind when emergencies come up with my pets
Insurer: MetLife
By: Fast and easy process
I am so grateful for an easy process through a difficult time
I am so grateful that I have Healthy paws insurance as my black lab had to have ACL surgery. The on line platform makes it so easy to submit all my claims. I was very impressed with the turn around time and having my payment be directly deposited into my bank account. The best part is that my pup, Mae, is doing great! Thank you!
Insurer: Healthy Paws
By: Lee Huth
It was pretty easy to request insurance…
It was pretty easy to request insurance for your pets; my only suggestion is I wish they would keep me updated on the process. I can’t wait to start using the insurance for my pets.
Insurer: Nationwide
By: Rachel
Pumpkin has always made it so easy to…
Pumpkin has always made it so easy to file claims after a vet visit. The website is user friendly and I always get paid out in a short amount of time.
Insurer: Pumpkin
By: Alyssa
Thankful for Pumpkin Insurance
I was honestly skeptical when I first filed the claim for Odie who herniated a disk in his neck chasing a squirrel of all things. Every communication I've had with Pumpkin was great. Each Agent gave me assurance that my claim was being processed and that gave me peace of mind. Once I filed the claim it was paid within days. Thank you Pumpkin Insurance for being there when we needed you. They fulfilled their promise and I cannot ask for anything more.
Insurer: Pumpkin
By: Deborah