Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 22, 2025

They know what they're doing

They both answer the phone AND speak English. Their staff can't be mistaken for AI. They answer questions knowledgeably. They pay claims quickly with reasonable documentation. They act like they know the stress of a pet in need of medical care & the need for them not to add to the stress but to reduce it. This all works for me.

Insurer: MetLife

By: Critter's Valet

Verified November 22, 2025

they are very prompt in reimbursements…

they are very prompt in reimbursements and I like how they send it via Zelle

Insurer: MetLife

By: customer

Verified November 22, 2025

Healthy Paws allows you to say yes to whatever your dog needs

I adopted my dog from the streets of Tijuana and got a lemon -- she's needed 4 leg surgeries and Healthy Paws has consistently checked in and covered them all. With Healthy Paws, I'm able to say yes to whatever my sweet lemon needs. They always check in after her surgeries and I appreciate that personal touch. I highly recommend healthy paws for pet insurance.

Insurer: Healthy Paws

By: Joanna Tran

Verified November 22, 2025

Fast turnaround.

Fast turnaround.

Insurer: Spot

By: Debbie Samuelson

Verified November 22, 2025

Timely processing

Submitted my claim and it was timely processed.

Insurer: Spot

By: Catherine Holloway

Verified November 22, 2025

Honest, easy and efficient

They were true to their word and provided coverage when needed. The best part is it was easy and efficient.

Insurer: MetLife

By: customer

Verified November 21, 2025

The contact was great

The contact was great. I wish there was an option to have an write up after the quote to look over to ensure I had everything covered and had no further questions.

Insurer: Nationwide

By: Carrie s

Verified November 21, 2025

Fast and easy turnaround

Fast and easy turnaround

Insurer: MetLife

By: customer

Verified November 21, 2025

Great insurance

Fetch has been a life saver. Great service, return times and coverage. Amazing.

Insurer: Fetch

By: Carlos

Verified November 21, 2025

They have made making claims easy and…

They have made making claims easy and if there is any question it is very easy to call.

Insurer: Spot

By: Lorraine Gregoire

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