Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent claims process
Claims are processed quickly when the requisite backup documents are submitted. Post injury and intermittent therapy covered without any issues. Service ,when there are questions, has been excellent.
Insurer: Figo
By: Ron
Grateful for Healthy Paws
We have had Healthy Paws for 11+ years. Although we didn’t need the plan for the first ten, we have been deeply grateful for it when our dog had a sudden cardiac event. In 1.5 years, Healthy Paws has covered around$25k in claims for emergency visits (overnight oxygen chambers, fluids, and medications). I can happily report that our little guy has more energy today than I’ve seen in years. The app is easy to use and has made filing claims a breeze. We have received approvals and reimbursements with no issues. I can’t imagine being in the ER and receiving the estimate of thousands of dollars without Healthy Paws. It removes the stress of finances when making difficult treatment decisions.
Insurer: Healthy Paws
By: Gerry Milligan
Easy to review policy coverage.
Easy to review policy coverage.
Insurer: Nationwide
By: A family in Woodbridge
So many options!
I researched so many different options over several weeks--overwhelming. Do I need insurance? Placed call for clarification on effective dates. Was pleased with other options (deducible, limit, coverages, etc). Rebecca answered and immediately, patiently, offered suggestions. She was personal, provided examples, and finalized my search. She is truly wonderful!
Insurer: Prudent Pet
By: Pedro
They make it quick and easy to file…
They make it quick and easy to file claims!
Insurer: Pumpkin
By: Madeline
All my dogs have been insured by Healthy Paws since 2015
All my dogs have been insured by Healthy Paws since 2015. My senior dog is now 12, and my youngest is 1. I had another dog who sadly passed in 2024, but was insured by Healthy Paws for his entire 10 year life. I can't say enough good things about this insurance. They've covered 3 cancer surgeries for my senior dog, as well as her medications for chronic conditions like Cushing's. They cover her monthly Adequan, Librella, and Cytopoint shots. All claims are processed super fast, often in 24-48 hours! Just last week, they covered her ultrasounds and comprehensive bloodwork, part of her twice yearly cancer follow-ups. They covered chemotherapy and immunotherapy for my dog who had lymphoma. Excellent coverage & customer service!!
Insurer: Healthy Paws
By: Patricia Blair
Fast service
Reimbursement is always fast. I appreciate that most things are covered after deductible is met.
Insurer: MetLife
By: Leo's mom
I’m extremely disappointed with Pumpkin…
I’I’m extremely disappointed with Pumpkin Pet Insurance and would not recommend them to other pet owners. I brought my cat to the vet after he threw up one time. My vet performed blood work, monitored him, and cleared him — nothing serious or chronic was found. One time. My cat threw up several times and became dehydrated. We had to take him to emergency room after seeing his vet to get fluids. Despite this, Pumpkin denied the entire claim, stating that the issue was considered a pre-existing condition. This is extremely frustrating because my cat was evaluated by a licensed veterinarian and medically cleared with no ongoing condition, yet Pumpkin still refused coverage. If a single incident of vomiting can be twisted into a reason to deny legitimate care, then what are you really paying for? I get pet insurance for peace of mind, not to fight over basic emergency care when something unexpected happens. Instead of support during a stressful moment with my pet, I was left dealing with paperwork, excuses, and a denial. Save your money and look elsewhere — when it actually matters, they won’t be there for you
Insurer: Pumpkin
By: Christine Sodikoff
My dog was attacked by a feral cat
My dog was attacked by a feral cat. He had to have a drain bag for his wound. Cost us 600$, which is a lot for us. Pumpkin reimbursed us almost half. Thank you!
Insurer: Pumpkin
By: Beverly Abdullah