Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy to process claim and rapid…
Easy to process claim and rapid response.
Insurer: Spot
By: Frances Piacente
Worth every penny!
MetLife Pet is easy to work worth, and the claim process is simple. Great coverage at an affordable price to ensure your furry friend is taken care of, for the unexpected and regular wellness needs. It's worth every penny for the peace of mind!
Insurer: MetLife
By: Gina F.
Good/Bad/Ugly
Healthy Paws Pet Insurance offers good service overall, but pet owners should be aware of the dramatic premium increases as pets get older. My golden retriever’s monthly premium jumped from $287 to $807 once he turned 13 years old, despite having no prior medical history. The coverage itself has been reliable, but the sudden and significant cost increase at this age was unexpected and difficult to manage. Pet owners considering Healthy Paws should keep this in mind when planning for long-term expenses.
Insurer: Healthy Paws
By: Chenchen Zheng
Oreo
Answer the questions that I was asking. Friendly and explained the coverage which I was asking.
Insurer: Prudent Pet
By: Juantonygmail.com
Spot reimbursement
Spot Insurance paid the reimbursement as promised in 7-10 days. It was very easy to submit the online claim.
Insurer: Spot
By: Tammy Maida
Nationwide shouldn’t be taking payment…
Nationwide shouldn’t be taking payment for insurance if I don’t have insurance for my pet for 3 business days. It wasn’t transparently communicated that I have to wait for approval before I have insurance for my pet.
Insurer: Nationwide
By: Samantha
Fast payout on my claim!
Fast payout on my claim!
Insurer: Spot
By: Tammy Davis
Seamless Experience!
This is my first time ever having pet insurance so I wasn't sure what to expect here, but my experience was nothing short of the best! I submitted a wellness claim for my pet on 11/14 and it was processed within 2 business days on 11/18. Compensation was given on 11/24, 4 business days after the claim was completed. PetsBest was diligent when informing me about the process from start to finish. I couldn't be more pleased. Thank you for the seamless experience!
Insurer: Pets Best
By: TAMARA
Best Pet Insurance!
My pet has been insured with Healthy Paws for 11 years and I always have a great experience with them. Submitting claims is very quick and easy. They reimburse me within 2 to 3 days. They cover everything stated in my policy with no issues. I will always use Healthy Paws for my pets.
Insurer: Healthy Paws
By: Margaret Scarola
Utter Disappointment
Edited to respond to HP Reply from 12/2/2025: Thanks for the reply, inviting me to call. I tried that already. Was put on hold to see if anything could be done. The associate came back on the line stating it was policy and I missed the deadline. Case closed. I didn't even get to speak to a manager of any kind, was simply told how they ruled my case. So how would another call - to the same generic customer service number - be any different? Especially since I was so angry, I cancelled all 4 policies. If HP genuinely cared about me as a client and the pets I insured, this should have been handled by a manager/given consideration the moment it happened. Instead I will be chasing the refund of my 4 cancelled policies. Original Review: After being a client for 7 yrs with 4 pet insurance policies, Healthy Paws denied my claim submission due to being 2 days late in uploading the documents. I understand the 90 day policy but hoped being a client who always paid on time would have earned us a little grace. They offer none. Extremely disappointed that in these difficult economic times no consideration is taken whatsoever. Approving the claim would have resulted in a reimbursement of around $135. Nothing to a large insurance company but everything to a person that rescues, TNR's, feeds dumped & feral animals and pays for medical care or euthanasia out of their own pocket. Shame on me for thinking they have the best interest of my pets at heart.
Insurer: Healthy Paws
By: M Chandler