Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast response and reimbursement
Fast response and reimbursement
Insurer: Healthy Paws
By: Gabriela
Our cat needed an immediate dental…
Our cat needed an immediate dental surgery and it was hard to ignore as she was in a lot of pain. Healthy paws was great in covering the entire procedure!
Insurer: Healthy Paws
By: Prabitha
It’s quick and easy
It’s quick and easy. After going to the vet, submit your receipt and veterinarians soap notes, then wait for the review from the insurance to be reimbursed after your deductible was used for the year. That’s it!
Insurer: MetLife
By: Liz
Healthy Paws Took My Money for 6 Years and Abandoned My Cat When He Needed Care
I insured my cat Simba with Healthy Paws since he was 4 months old. When he developed IBS at age 1, everything fell apart. Healthy Paws refused to cover any of his prescription food — even though regular food triggers his symptoms and makes him sick. They also denied exam fees and lab work, claiming they were “routine,” even though every visit was for IBS flare-ups. For six years, they kept raising my premium while denying almost everything that mattered. I paid responsibly. I followed the policy. His vet documented medical necessity. And Healthy Paws still found excuses to deny care. I finally cancelled because the insurance became useless and expensive. I don’t expect anything from them now — I just want other pet owners to know how miserable this company is to deal with if your pet develops a chronic condition.
Insurer: Healthy Paws
By: Zoe Zhang
Disappointing
After being a client for 7 yrs with 4 pet insurance policies, Healthy Paws denied my claim submission due to being 2 days late in uploading the documents. I understand the 90 day policy but hoped being a client who always paid on time would have earned us a little grace. They offer none. Extremely disappointed that in these difficult economic times no consideration is taken whatsoever. Approving the claim would have resulted in a reimbursement of around $135. Nothing to a large insurance company but everything to a person that rescues, TNR's, feeds dumped & feral animals and pays for medical care or euthanasia out of their own pocket. Shame on me for thinking they have the best interest of my pets at heart.
Insurer: Healthy Paws
By: Meredith
Service was fast
Service was fast, received the refund in about a week. Very easy to complete claim
Insurer: MetLife
By: Miriam Soto
Easy website to navigate
Easy website to navigate
Insurer: Pumpkin
By: Teresa
Great Value
The insurance plan for our dogs has been amazing for our needs. Submitting receipts and SOAP notes in support of claims is a fairly easy process. Customer support/service has been very helpful when needed. I highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: Michael Ditta
The best insurance
Healthy Paws has saved my life multiple times. I have four pets, all insured with them, and I’ve already used the coverage three times. Every experience has been fast and easy. As long as you submit all the documents they ask for, the reimbursement comes within just a few days. I always recommend them to my friends. I’m very happy with their service, and I’ve been a customer for over three years now.
Excellent coverage!
Excellent coverage and so thankful to have Healthy Paws insurance for our dog. Brings peace of mind when the unexpected happens.
Insurer: Healthy Paws
By: Vicki Ament