Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 27, 2025

Quick and Easy

Submission of the claim was painless and processing was very quick

Insurer: MetLife

By: Brett

Verified November 27, 2025

Speedy attention and reimbursement

Speedy attention and reimbursement

Insurer: Pumpkin

By: Sharon

Verified November 27, 2025

Super quick claims processing!!!!

Super quick claims processing!!!!

Insurer: MetLife

By: KS

Verified November 27, 2025

Good reimbursement but takes a long…

Good reimbursement but takes a long time.

Insurer: Fetch

By: Judy

Verified November 27, 2025

Fast reimbursement!

Your response to my claim was very fast! I thought you did a great job staying true to what you said about the reimbursement.

Insurer: Fetch

By: Kevin McQuaid

Verified November 27, 2025

Our first experience with pet…

Our first experience with pet insurance. Glad we made the decision to insure our two kittens as one incurred a serious issue requiring weekend emergency surgery. Claim process was straight forward and completed in 2 weeks by direct deposit payment. No surprises and customer service personnel are excellent.

Insurer: Pumpkin

By: CJ

November 27, 2025

Beware of Price Increase & Coverage Decrease

The first year of coverage is okay. However, expect them to decrease coverage at renewal while they also increase the monthly premium. You can never increase coverage. They don't tell you this clearly when signing up. I would steer clear of these guys. Check out AKC. They have much better coverage their pre-existing exclusion is only for 365 days. After that those conditions are covered. You can switch to them and then drop Fetch,

Insurer: Fetch

By: Brian M.

November 27, 2025

Insurance claim

This insurance company was very easy to deal with. The APP is user friendly. Easy submission for pre-approval and submitting the claim was just as easy. The turn around time from claim to payment was impressive.

Insurer: Pets Plus Us

Veterinarian: Happy Paws

By: Tasha

Useful
Verified November 27, 2025

Insurance for Greenchick Conure

I talked to Melody, agent #6293 to purchase an insurance for my Greenchick Conure. She was great and the insurance looks pretty good in terms of coverage and price.

Insurer: Nationwide

By: Elham

November 27, 2025

Pet's Best is with you every step of the way

Pet’s Best was recommended to me by my veterinarian, Dr. Lloyd Pilch, who told me: “Of all the insurance companies I’ve dealt with, Pet’s Best is the most reliable—quick to pay and without red tape.” He was absolutely right. I signed up based on his recommendation, and Pet’s Best has never let me down. When my dog Max was diagnosed with discospondylitis, I was devastated—but Pet’s Best supported us through every step, from MRIs to treatment. When he passed, they covered his euthanasia and even sent a heartfelt card, which meant so much to me. I’ve now insured three dogs with Pet’s Best and continue to be grateful for their compassion, reliability, and efficiency. The peace of mind they provide is worth every penny. I’ll always choose Pet’s Best for my pets.

Insurer: Pets Best

By: Scout

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