Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified March 19, 2026

Great coverage

We've had our two year old dog for 7 months and this plan has already come in handy with spay, hurt leg, well checks, and dental

Insurer: MetLife

By: Katrina

Verified March 19, 2026

Claim process is a little discouraging

Claim process is a little discouraging. I was advised for routine visits a soap note is not needed and each time I have had to go back and get one causing a delay in processing. For that reason, I will be including one every time.

Insurer: MetLife

By: customer

Verified March 19, 2026

Im disappointed in the service of the…

Im disappointed in the service of the claims center. I can't seem to get a clear answer on if my claim was accepted or not.

Insurer: Pumpkin

By: Leia

Verified March 19, 2026

Quick turnaround time for…

Quick turnaround time for reimbursement, and easy to use the website.

Insurer: MetLife

By: Jen

Verified March 19, 2026

The processing of claims was handled…

The processing of claims was handled efficiently and without any issues.

Insurer: MetLife

By: customer

Verified March 19, 2026

Excellent Claim experience

Once I got the Veternary paperwork all provided the Claim was handled in such a speedy way straight into my bank account. I appreciated the patience Fetch showed me as I worked on getting paperwork from 4 Vets this past year due to traveling with a sick dog, Our Vet retiring and trying to find a replacement for the care of Miss Scout! Got all "ducks in a row" and Fetch examined the Claim and took of it quickly!

Insurer: Fetch

By: JDT

Verified March 19, 2026

Elton's lobectomy fully reimbursed

The day after Elton's first birthday he was diagnosed with lung lobe torsion, a rare condition that requires a lobectomy. He had to have immediate surgery. He was at the vet clinic for four days and racked up a huge bill! Healthy Paws was there every step of the way, answering my daily stupid questions (as I was new to pet insurance!) and reassuring me. When I presented them with the final 5-page invoice and medical report they didn't question at thing. Every line item was reimbursed and deposited to our account within two days. I was amazed! Healthy Paws claims processing is seamless and easy. I highly recommend them to any pet owner I know. Elton thanks you!

Insurer: Healthy Paws

By: Caroline Foster

Verified March 19, 2026

Submitting the claim was easy

Submitting the claim was easy. I was contacted regularly regarding the status of my claim. The results were easy to understand. Very good experience and I highly recommend this company for pet insurance.

Insurer: Fetch

By: Diane

March 19, 2026

I would NEVER recommend Embrace Pet…

I would NEVER recommend Embrace Pet Insurance. I had a policy and paid premiums for 24 months before submitting my first claim. They waited till first claim to do ANY checks and disclose any “pre-existing” conditions they refuse to cover. How about operating with integrity and doing this right upfront? They will hide behind legal disclaimers saying it was “optional” but who wouldn’t want to know what’s excluded from day 1? NOT after paying 24 months of premiums that they won’t return. Imagine if health or life insurance worked that way??? Pay your premiums and when you get sick we will inform you this was a pre/existing condition with zero coverage…. This is completely shady!

Insurer: Embrace

By: Shaun Wheeler

March 19, 2026

HORRIBLE DO NOT USE LEMONADE PET INSURANCE

Lemonade finds any reason NOT to cover a claim. My dog had ACL surgery on her right leg in August, we then got pet insurance because we didn't want anything like that to happen again. In March she tore her left ACL so now they won't cover it because they consider it a pre existing illness, lol. Thats like telling me becauae you have something wrong with your right arm then your left arm is going to go oyt too. 🤣🤣 What a SCAM!! DO not get pet insurance from them. Save your money.

Insurer: Lemonade

By: Theresa

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