Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very Easy and fast return
Very Easy and fast return
Insurer: MetLife
By: customer
The person who helped me understand my…
The person who helped me understand my policy was amazing, so friendly and helped me understand exactly what we needed. The process of submitting a claim and getting our payout was seamless and so easy!!
Insurer: MetLife
By: customer
I like the new website layout
I like the new website layout. My claims process was clear and quick.
Insurer: MetLife
By: Juno
MetLife Rocks!!
MetLife pet insurance has been great from the beginning. Information for obtaining a quote, customer service and claims submission and processing is very easy. Customer support has always been able to answer any questions we have along the way. Policies are extensive and provide all the coverage we need for our three fur kids.
Insurer: MetLife
By: Sean M
Submission Process and Reimbursement super quick!
Your process for reimbursement is so simple and FAST!!
Insurer: MetLife
By: Catherine S
Having MetLife for Daichi’s emergency
Having MetLife for Daichi’s pet insurance has been such a relief. The whole process is super convenient—just submit the required documents, and they handle everything quickly. Our reimbursement came fast, with no hassle at all. Emergencies happen when you least expect them, and knowing we have MetLife gives us peace of mind that Daichi is always protected. Truly grateful for how smooth and secure the whole experience has been.
Insurer: MetLife
By: K.D
MetLife cares about your pets
Easy to submit our claims and get paid relatively fast! They never make it a hassle when we submit a claim, they just care about your animals getting taken care of!
Insurer: MetLife
By: Abby
PetsBest is really Petsworst, take the time to read
I used Trupanion for 14 years but the quote I got for my new pup was sadly unaffordable. I ended up with Petsbest because the policy they offered was comparable unfotunately, their service/practices aren’t even close. Our 1st vet visit was for some minor eye irritation and it took well over a month to get reimbursed. In comparison, Trupanion never took over 2-3 days. Two months ago, my pup injured his leg while playing. The bill for that was over 700.00 which I paid for with a credit card and the next day I submitted the claim. Once again it took so long to get reimbursed that if I hadn’t had the funds to pay the card off, I would have incurred interest charges on it. Most people don’t have the funds to pay their cards off. In those cases, the cost to have PetsBest includes interest charges. When I asked the vet about which insurance providers they see used the most, I told them I had Petsbest and they said they see a variety of providers but Petsbest is the only one who calls them constantly to argue every charge. That is not an acceptable practice. It’s draining on the staff and reminded me of the issues our own healthcare providers are facing with insurance providers. I’m in healthcare, I see it every day. Lastly, I got the renewal notice 6 weeks in advance and the premium was going to increase by 25%. I didn’t even finish the year with them, before the start of the final month, I found another insurance with better coverage for the same original price and switched. i cannot recommend PetsBest because their turn around time for reimbursement is unreasable and can ultimmately even cost you money, they second guess the vets treatment plans & bills they’ve agreed to pay and their rate increases are too high.
Insurer: Pets Best
By: Lukki Irish
Claims
Submitting claims is easy via online and acknowledge quickly. It always notified us if there's any delays on my claim and it explains the details on the decision on each claims. Highly recommended.