Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They proceed my claim with no problem
They proceed my claim with no problem. I love Trupanion. Thank You for the great service. Diana Kiniry
Insurer: Trupanion
By: Diana
The difference in coverages are clear…
The difference in coverages are clear and easy to understand.
Insurer: MetLife
By: Kimberly Sullivan
Quick Processing & Payment After Surgery
I was nervous that my claim wouldn't be approved and paid quickly just because I've always had a bad experience with insurance (for humans). Having my claim processed within a week of our dog's surgery helped ease our stress, and let us put our attention toward getting her better. I'm forever grateful to Pet's Best for providing the coverage/care that we signed up for in an efficient and fair way.
Insurer: Pets Best
By: Emily Lerios
I've used Trupanion through 2 dogs
I've used Trupanion through 2 dogs and they've always been prompt about paying claims. I would be cautious about what may be noted in the first visit though. My dog showed licking and pink legs, so itching was noted on his chart. It resolved and was probably just nerves from having a new home. Now, though, anything with an itching symptom gets excluded. Doesn't seem right.
Insurer: Trupanion
By: Rebecca
Don't use this service if you love your pet
I filed a claim when my cat was sick. Vomiting was a symptom. Since she vomited once in her life before, they wouldn't cover her emergency visit. I wasn't given a diagnosis by my vet or the emergency vet, but fetch pet made one for her and denied the claim. Do not use this service if you can just pay out of pocket. Especially, because they only reimburse you. Fetch Pet family my behind.
Insurer: Fetch
By: Brandi Trapp
Documentation request was clear and…
Documentation request was clear and claim process was done in a reasonable time
Insurer: Fetch
By: J.C.
I spoke to Eileen on the phone to…
I spoke to Eileen on the phone to answer some questions I had and she answered them thoroughly. She took the time to explain the insurance coverage to help me make the best choices for my pets needs, She was very helpful.
Insurer: Fetch
By: Jack Eller
Although I initially found it difficult…
Although I initially found it difficult to navigate the website for posting the documents related to my claim, I was delighted that it was evaluated and settled so quickly.
Insurer: MetLife
By: Lawrence Baron
Quick response on claim…
Easy and quick process for filing my claim. Payment was quick. Took my cat to vet and within 10 days received reimbursement.
Insurer: MetLife
By: K Brock
Great coverage and responsiveness
We joined Pumpkin when my dog was already 10 years old. I had concerns that her medical history might prove problematic, but they signed us on with no trouble and the coverage they gave us was excellent. The team at pumpkin were always responsive and relatively fast at processing claims - especially once a precedent for a particular issue had been established. We lost our dog recently, but I’d use Pumpkin again if we ever have another dog.
Insurer: Pumpkin
By: Dan