Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Do your research. Not satisfied any more.
They are decent, but they look for every reason not to pay claims. I have been using them for 6+ years, but they continue to deny claims for a ton of different reason. I recently needed a sedative for my dog due to an injury, and they denied it because they do not cover "behavioral medications", but this was medically necessary. Also, when I originally signed up it was $50 per month and now is over $105. They claimed premiums would not go up when I signed up, but recently looked at my account where they have increased EVERY YEAR. **They responded to this saying to call them. I've called many times to ask about the premium but they have a script to read from and nothing changes***
Insurer: Healthy Paws
By: Daniel Pedersen
Really disgusted with Fetch
I have had this policy for 2 1/2 years. They have not covered one claim. It started with an ear infection 2 years ago. Found out she has possible allergies. When I took her to the dermatologist they ran bloodwork showed she has bacteria infection which has nothing to do with the allergy. Once the staff infection is gone. They will test her for allergens. This company is a joke!!!
Insurer: Fetch
By: nancy baumgartner
Prompt processing of claims
Prompt processing of claims
Insurer: Fetch
By: Teri
Quick response times on all claims.
Quick response times on all claims.
Insurer: Pumpkin
By: Donna
Horrible i sign up with this insurance…
Horrible i sign up with this insurance 6 months ago i paid they misleading me about claim My dog had allergies and they give him medication it’s expensive i send the invoice won’t cover it just imagine $93.00 dollars they won’t pay what happen if surgery horrible customer service before you buy the policy you hear all good after they don’t know you don’t buy anything from this company
Insurer: Spot
By: zine Bentoudja
Wonderful experience and support
Wonderful experience. Very serious middle of the night Thanksgiving eve Emergency Vet hospital vist and significant bill. Luckily, our dog recovered and is now fine. Healthy Paws made the claim process easy and very quick to reimburse us according to the policy we have. People think about medical coverage, they also ought to think likewise about pet health insurance. Healthy Paws is highly recommended.
Insurer: Healthy Paws
By: DrewN
The provision of detailed information…
The provision of detailed information as to what the pet insurance does/does not cover; logistics of the payment/reimbursement process, deductible, and partners for medical prescription discounts. Ability to ask questions and have issues patiently explained.
Insurer: Nationwide
By: Valarie Ifill
My claim was denied because you…
My claim was denied because you considered a took fracture intentional and not accidental. Makes no sense at all.
Insurer: Healthy Paws
By: KW
MetLife Pet Insurance has been Excellent!
MetLife Pet Insurance has been absolutely amazing in helping to handle my pets care. They are quick to respond and the app offers a lot of useful features. They are detailed in their responses and they keep you up to date every step of the way. Their customer service has been great as well.
Insurer: MetLife
By: Thomas L.
Pets Best is a VERY GOOD insurance for…
Pets Best is a VERY GOOD insurance for pets. It was highly recommended by my Vet and have had great experiences with them. Fast accurate claims.
Insurer: Pets Best
By: Texas Dow Employee Credit Unio