Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Speedy Claims Process
"My claim was filed on 4/28/26 which was the same day my cat was seen for his appointment. By that evening, we received an explanation of benefits stating that the claim was set to pay the allowed amount. One week later, the funds appeared in my bank account. Truly seamless. Very satisfied! "
Prompt reply to request for emergency care
Prompt reply to request for reimbursements for emergency care for my dog.
Insurer: Pumpkin
By: Winston
Look No Further
I am a walking advertisement for Figo and cannot say enough good things about them. I got pet insurance for our puppy and that first year, it didn’t actually save us any money (we came out about even but I appreciated the peace of mind). I considered ending our coverage and am so glad I didn’t! Our dog started having seizures and needed hundreds of dollars worth of labs, ultrasounds, vet visits, medications, etc. I continue to pay our monthly cost of about $35 and we get his monthly medication ($18/month) 100% reimbursed. Between this and all of the other labs and work we’ve done, I am so appreciative that I stayed with Figo! Every other pet insurance company I looked into had a per incident deductible which in my mind defeats the purpose of insurance. Look no further and go with Figo!
Insurer: Figo
By: Lexie Kattelman
My claim was processed in a timely…
My claim was processed in a timely manner with no issues.
Insurer: Fetch
By: Rachel
Awesome insurance for an awesome price!!!
Completely simple and easy to setup and execute. No problem. Looking forward to using your insurance company. I know my pet family members are fully covered.
Insurer: Nationwide
By: Eric
It was a simple easy process when my…
It was a simple easy process when my dog was having a medical emergency.
Insurer: MetLife
By: Cassidy Burkett
You denied a claim stating it was…
You denied a claim stating it was preexisting when it was not. How can you preapprove it and then deny the post operative complications?
Insurer: Trupanion
By: Rita
Healthy Paws has been there for my boy since 2015
My boy has been insured since 2015 with Healthy Paws. They have been awesome and easy to work with. The process to turn in claims and get reimbursed is simple and quick. They have helped my boy through three surgeries, weekly allergy shots, odd lumps, bumps and bruises and lots of other bulldog issues. He is an old man now, he goes every Saturday for laser treatment on his old aching bones. Without Healthy Paws I would never be able for him to have something like that. I will never have another fur baby who isn’t covered by them.
Insurer: Healthy Paws
By: Christina Long
Disappointment
0/10 recommend. Healthy Paws was taken over by Chubb and everything went to absolute hell. My dog's premium increased, by $10 per month, but that was just this year. Each year there were significant increases. But this year her benefits got worse. The deductible went from $250 to $500 and coinsurance from 80% to 70%. Get your pet a high yield savings account because to choose whether your animal lives or dies because you can't afford premiums is disgusting. What used to be a company I recommended every single time has become one I am ashamed of. I hate this for us as consumers and for our sweet pets as patients.
Insurer: Healthy Paws
By: Natalya Volkov
Considering supporting when needeing the most the insurance
I’ve been happy with my coverage in previous years, which is why I’ve stayed with your company. However, this year I noticed several changes that have been difficult for me: my deductible has doubled, my coverage has decreased, and my monthly premium continues to increase. I completely understand that adjustments can happen over time, but experiencing all of these changes at once has been challenging—especially at a time when I may need my insurance the most. It’s left me feeling concerned about whether my current plan is still the best fit. I would really appreciate it if you could review my policy and let me know if there are any options to improve my coverage or adjust the costs. I value the relationship I’ve had with your company and would prefer to continue with a plan that feels more balanced and supportive. Thank you very much for your time and assistance. I look forward to hearing from you.
Insurer: Healthy Paws
By: Fanny Schwartzman