Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 05, 2026

They make the insurance claims easy…

They make the insurance claims easy with fast reimbursements. I really like this company!

Insurer: Embrace

By: Melvin Crandall

May 05, 2026

BEST Decision I’ve made for my pet

I couldn’t be more happy with my decision to insure my pet with trupanion! I am more than impressed with the care and coverage. It was the BEST decision I’ve ever made for my dog and I felt so comforted knowing I had trupanion by my side through my recent emergency. I recommend everyone to insure their pets with trupanion. The service was unmatched. They handled my care and claims immediately. Within minutes I had financial assistance that was covered on the spot. It really helped me make the decisions I wanted to to help my dog and keep me in a good place. I was considering only having trupaion for my dog through his puppy stage, but I’m so impressed I will keep it for life now!

Insurer: Trupanion

By: Jane Hobby

May 05, 2026

you guys are great

you guys are great - don't know what I would have done without you - one of my dogs had cancer twice and between the operations and the chemo pills - you guys covered most of the cost - you were a life saver and we were able to give our dog 2 more healthy happy years because of you so thank you thank you thank you

Insurer: Trupanion

By: Debra Alhante

May 05, 2026

Agent was very thoughtful and…

Agent was very thoughtful and knowledgeable of coverage for my Parrot.

Insurer: Nationwide

By: customer

May 05, 2026

Completely awful company

Completely awful company. I was a customer for less than a year, had my two german shepherds insured, been paid $0 in claims (submitted two that were denied) and was sent a letter than my rates were increasing by 40% without any logical explanation. When I emailed customer service I got a note back that said "We are sorry you are unhappy!" To move forward with cancellation we need account info. No justification or apologies for the increase, just a generic email. Terrible and would never recommend them to anyone.

Insurer: Pets Best

By: Megan

May 05, 2026

Every claim has been next day every…

Every claim has been next day every issue I’ve had has been resolved the same day so I definitely recommend this Insurance. It’s reasonable and the customer care is great as well.

Insurer: Embrace

By: Timothy Burnett

May 05, 2026

Healthy Paws has saved both my dogs!

Healthy Paws has literally saved both our Golden Retrievers by helping to pay for major treatments and surgeries for a splenic tumor and breast tumors that we otherwise wouldn’t be able to afford. Their customer service has always been very helpful and friendly. Submitting claims is quick and easy, and payment of claims is very prompt. Both of my children have insured their pets (two dogs, one cat) with Healthy Paws based on my excellent experiences with the company.

Insurer: Healthy Paws

By: Carl

May 05, 2026

$9,500 Surgery - Freshly One Year Old Puppy

$9,500. My FRESHLY ONE YEAR OLD Yoshi, developed a pretty aggressive limp early on in his growing phase. We hoped and hoped he'd grow out of it, but after many many vet visits, x-rays, PT, we found out through a CT scan that he'd developed elbow displasia, and required surgery to mostly-fix. After my per-condition deductible had been met, which only took one visit and an x-ray (about $800 out of pocket.) Trupanion stepped in and started covering up to 90% of the bills. The CT alone was $3500 and the surgery ended up being around $6000, we paid all the things we were expected to, exam fees, 10%, etc., and I cannot explain just how thankful I am that after much research, I picked this company. Because of Trupanion, my ONE YEAR OLD puppy is freshly out of surgery and recovering well, we're on day five of recovery and he seems to be doing well. Just remember the per-condition deductible feels like it sucks sometimes, BUT IT DOES NOT, when you have a dog like ours, we have to bring him in for different things that sometimes don't stick to one per-condition deductible. So sometimes it feels like you're just paying for everything, but its the cost of being covered, and its worth it. Take some peace in knowing that once you hit that deductible, you will be taken care of. NO HASSLE to cover, NO HASSLE to pay, pick this company for peace of mind. You will not regret it, I promise you. Worth every. Single. Penny. Don't think "it wont happen to me" it might.

Insurer: Trupanion

By: Andrew Hast

May 05, 2026

Coverages Explained in Great Details

There was a great explanation of the coverages and easy to understand what is not covered and options to customize your coverages to your needs.

Insurer: MetLife

By: Gladys Busino

May 05, 2026

Very Responsive to our claim

Very Responsive to our claim

Insurer: Trupanion

By: Ernesto

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