Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 07, 2026

Pets Best lifesaver

"It has been a hard spring for our family. First we found out our older Akita mix had bone cancer which lead to a rear leg amputation. The vet felt we could get another year or so of life from her with amputation since her other back leg was solid and the cancer had not spread. A week after the amputation devastation happened, she developed GDV (bloat) and could not be saved. At the same time our shepherd mix got into a tangle which we thought was a cat (but vet thinks dog) and developed a serious leg infection. These two things were happening simultaneously and the vet bills grew. We are still fighting the infection 5 weeks later. Pets Best was quick to respond to our claim. We are thankful to have had Pets Best as our pet insurance for the past 5 years. "

Insurer: Pets Best

Veterinarian: Animal Clinic of Billings

By: Vita

Useful
May 07, 2026

Super fast processing of my claim was…

Super fast processing of my claim was greatly appreciated

Insurer: MetLife

By: Jeff

May 07, 2026

Pitiful coverage

When they were Go Pet Plan, this was an awesome, reliable, consistent insurance company. After they were bought out and became Fetch, it has been a terrible experience. The coverage and customer service are terrible, the deductibles go up and copay goes down every year, and barely anything is covered anymore. I recently had an emergency, life and death, nearly $1000 vet bill for my cat. Guess how much I got back from Fetch? Less than $30 total. If you really want per insurance go to Costco or Trupanion

Insurer: Fetch Canada

By: A T

May 07, 2026

Easy to use. Great price

Easy to use great price and coverage

Insurer: Prudent Pet

By: rsuskiyahoo.com

May 07, 2026

Very good coverage and claim resolution.

Claims are addressed and decisions made within about two weeks.

Useful
May 07, 2026

To receive an update on the claim I…Awesome Experience

To receive an update on the claim I submitted in less than 24 hrs, was greatly appreciated. I was able to pay back my credit card.

Insurer: Pumpkin

By: Ana see Anand Rodriguez

May 07, 2026

My work added this one for us!!

My work added this one for us!!! Super excited to have coverage for our puppy!!

Insurer: MetLife

By: Penny Kelly

May 07, 2026

Excellent coverage

Each claim i have submitted for my little dog has been paid in a short amount of time and paid fully for her benefits due. Very happy with this company. This is my first opportunity to have pet insurance and I am so grateful to have a company that does everything it promised.

Insurer: ASPCA

By: Pam

May 07, 2026

We have had embrace for about 12 months…

We have had embrace for about 12 months now on our 1 years old boxer. The policy doesn't cover meds while being treated at the vet or at home. My fault should have read the policy coverage better. My understanding was meds at home not covered. But was wrong. after 1 year the policy more than tripled for a 14 month old boxer. We relocated from CA to AZ which reduced the cost of care by 50%. I would not recommend embrace for anyone. I had Trupanion for another boxer and had it for 13 years. Never did we have a rate increase like this and it was a better policy.

Insurer: Embrace

By: kyle holman

May 07, 2026

Quick processing

Quick processing

Insurer: Healthy Paws

By: Kathleen ODriscoll

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