Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 10, 2025

Claim was processed extremely fast

Claim was processed extremely fast, it was easy.

Insurer: Healthy Paws

By: Karen

December 10, 2025

Pets Best is the WORST!!!

They used to complete claims in a week, now it takes several weeks! Their website/app were down for weeks & you couldnt even submit claims! WEEKS!!! It was ridiculous! I DO NOT recommend Pets Best, but now I cant leave because of "pre-existing conditions" clause.

Insurer: Pets Best

By: Kathy

Useful
Verified December 10, 2025

Quick and easy to obtain a claim

Quick and easy to obtain a claim

Insurer: MetLife

By: NANCY ALCANTARA

Verified December 10, 2025

Gratitude for MetLife Pet Insurance

Gratitude for MetLife Pet Insurance My Experience with MetLife Pet Insurance Efficient and Quick Claims Processing I am very grateful to MetLife for their support in covering my pet's veterinary expenses. The process of filing and handling claims was incredibly straightforward and fast, making the entire experience stress-free. I sincerely appreciate how easy it was to get the help I needed for my pet.

Insurer: MetLife

By: Angelika F.

Verified December 10, 2025

Reliable and Dependable

Healthy Paws allows me to take care of my fur babies with confidence. The claim process is simple and fast. I’ve had Healthy Paws with all my dogs and I would recommend and have to everyone.

Insurer: Healthy Paws

By: Monica R

December 10, 2025

Claims don't get paid in a timely manner

Honestly, I wouldn't recommend this insurance to anyone. Our claim got declined for our pet I submitted all the paperwork that they requested and after the claim got declined it's still unclear what else they needed. I had all the vet visit paperwork that they needed and all the bills that I paid for out of pocket it's unfair that I am paying for insurance and it didn't get approved. Just disappointed I will be canceling my policy and going elsewhere.

Insurer: Fetch

By: Douglas Galicia

Verified December 10, 2025

Claims processed in a timely manner

Claims processed in a timely manner, everything clearly explained. App is convenient and easy to use. Customer service reps knowledgeable, helpful and professional.

Insurer: MetLife

By: MARC

Verified December 10, 2025

Why we love Healthy Paws

We have had our Healthy Paws insurance for our dog, Jax, since he was a puppy and it always gave us a feeling of security knowing we had excellent coverage in case anything ever happened to the most important part of our lives. Almost ten years later we found ourselves facing Jax needing to have two hip surgeries over a short time span. He had excellent care and his surgeries were covered at 90% by Healthy Paws (based on the coverage plan we have). He is now going to have excellent rehabilitation to ensure he heals well and builds the muscles he needs to live a healthier and pain free life and Healthy Paws covered that as well. We were reimbursed quickly following our submission and it gave us such peace of mind. I would recommend Healthy Paws to every pet parent and will always have coverage for all my pets. Submitting claims is incredibly easy using the app and customer service is very responsive to questions.

Insurer: Healthy Paws

By: Stephanie Maldonado

Verified December 10, 2025

Good experience with 1st claim

Embrace was pretty good communicating the status to me and quick to reimburse once approved. I thought the filing process was very easy as well.

Insurer: Embrace

By: Kristen Moody

Verified December 10, 2025

Process takes under one minute to…

Process takes under one minute to complete. Choice of plan types. Affordable, good coverage, options on deductibles, everything I wanted in a plan to cover my dog against major incident.

Insurer: MetLife

By: Susan Lee

Compare top pet insurance providers plans.