Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great customer service
Great customer service, friendly, professional, fast processing claims.
Insurer: Trupanion
By: Georgia
Very pleased with claim experience
I am not very savvy with a cell phone. Fetch made it very easy to sign up for pet insurance and to submit a claim. I especially appreciate it when the Fetch professionals contacted my veterinarian when they had a question about my claim.
Insurer: Fetch
By: Tammy
Great service
Great experience with customer service and easy to submit the claim online
Insurer: Pumpkin
By: Sandy
Filing a claim is super easy
Filing a claim is super easy. Reimbursement was fast.
Insurer: Spot
By: Jennifer Rockhill
Its a scam!
Ive had to jump through hoops over $100! I have told everyone I talk to NOT to get Trupanion. My dog and I visit different dog parks on a daily basis and I make sure everyone knows not to go through Trupanion. My family and friends including people on social media know of my terrible experiences. I would NEVER continue with this company and am so grateful I got the trial through the shelter so I could see what a scam this company is!
Insurer: Trupanion
By: Nolan Oliver
This is by far the worst pet insurance…
This is by far the worst pet insurance company out there. Deserves zero stars. My insurance started for a senior dog in 2023. In 2024 my dog had a growth removed from her gums that was potentially cancerous. Fast forward to 2026, and she has three growths removed. The biggest was on the elbow area. I submit my claim to Spot and they declined it for preexisting condition, claiming this was all related to a random growth that she had in 2023 near her mouth and not in the same location as the one in 2024. A few days later, my dog is diagnosed with cutaneous lymphoma at the oncologist. I submit a claim for this and now this claim is also denied for a supposed preexisting condition. How they came to the conclusion that any of these are preexisting conditions is anyone’s guess. So if you’re thinking about getting insurance from Spot, I suggest you go anywhere else as they would literally relate any claim to a preexisting condition without any logic whatsoever just so they don’t have to pay out. What a scam.
Insurer: Spot
By: Admir Ademovic
Pet's Best Health Insurance is a Great Pet Insurance Company
Pet's Best Insurance always takes very good care of it's customers and their pet, in my case a rescue dog named Dixie. Phone calls are answered reliably and thorough customer service is provided by friendly and knowledgeable customer service reps. All claims are reviewed quickly, detailed Explanation of Benefits are provided and payment is made in a timely manner. This is a very good company that I recommend to strangers and all of my pet owner friends.
Insurer: Pets Best
By: Paul M.
Embrace is easy to use
Embrace is easy to use. Always very responsive and reimburses quickly. Always gives a clear informed explanation. Great value.
Insurer: Embrace
By: Patricia
They give you the protection your…
They give you the protection your looking for for your best friend now and its an easy enrollment and customizable coverage
Insurer: MetLife
By: Cole Campbell
Highly recommended, very satisfied
Very easy experience ! Able to get a quote right away, option to save and add another animal. Very detailed on what is and is not covered ! Employer discount ! Great quote and option to pay monthly or annual fee ! Overall great experience and highly recommended, and for good reason !
Insurer: MetLife
By: Samantha