Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 11, 2026

I missed the date for submitting initial claim.

I missed the date for submitting Jellybean's initial claim. I called for help and spoke to the most helpful and gracious young lady. She walked me through the process for submitting the claims, telling me to include the initial claim even though it was not included in the charges. She explained that would make it easier for the claims adjuster to process the charges. It was very easy to complete and submit the paperwork. I promptly received conformation of receipt. I am most grateful for the updates of claims status and EOB. Thank you, MetLife for you help with my Jellybean.

Insurer: MetLife

By: Betsy

May 11, 2026

Somebody’s Claim

Ease of claim submission

Insurer: MetLife

By: Francine Marvin

May 11, 2026

Quick and easy

Quick and easy! Doesn't get better than that.

Insurer: MetLife

By: customer

May 11, 2026

So happy with Trupanion

So happy with Trupanion, our dog has cancer and they have made getting treatment so easy and with less stress. We have had to have some very difficult conversations as a family but Trupanion has taken much of the financial burden away and while we know our time may be limited with our dog we will cherish every moment.

Insurer: Trupanion

By: Brian

May 11, 2026

Easiest pet claims!

Spot made it easy to file a claim! Process was easy, they reviewed my claim quickly and I got my reimbursement quickly via direct deposit!

Insurer: Spot

By: Amanda

May 11, 2026

It was so easy to file a claim

It was so easy to file a claim! I’ve always avoided Pet Insurance for years because I just didn’t think it was worth it, but WOW was I wrong! This is the best investment I’ve made in a while. My puppy had to have an unexpected urgent appointment for an ear infection, and it was so nice to have the peace of mind knowing that I wouldn’t have to cover the full financial burden alone. & actually filing the claim was a breeze. I had the payment in my account not even 3 days after I finished submitting what they needed. It was great!!!

Insurer: MetLife

By: Amy S

Verified May 11, 2026

adoro claims experience

I filed a claim and within one hour my claim refund was in my bank account, this is the fastest turnaround time I have ever seen from any company. I am so glad that I chose my dog's insurance through Adoro.

Insurer: Adoro

By: Linda

Useful
May 10, 2026

Claim was covered quickly

Claim was covered quickly. Very appreciative of the appeal process.

Insurer: Trupanion

By: Jerry

May 10, 2026

The claim process was so easy and there…

The claim process was so easy and there was such a quick turnaround time from submitting the required documents to a claim decision. The explanation of benefits provided a detailed breakdown of what was covered. I recommended MetLife to others for their pets.

Insurer: MetLife

By: Beth

May 10, 2026

$25,000 in claims and they didn’t blink.

I have a pug and lab mix that are 12 years old. I would have lost the pug (Penelope) a number of years ago after she suffered a broken nose. $22,000 dollars in bills and I only had to pay around $5k. My recent visit was for my normally healthy lab mix (Gus). This was a gastrointestinal issue and, once again, Trupanion was there to insure he was given the best of care. I always know my furry kids are well protected with Trupanion in their corner. Your claims process is seamless and straight forward and your friendly staff always provided me with assurance we would be taken care of.

Insurer: Trupanion

By: Russell

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