Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,549 total


Verified March 21, 2026

Having Trupanion

Having Trupanion, using it real-time at the vet’s office, and not having to do the submission myself, having the reimbursement determined at the time, is such a relief and rewarding. Worth every penny!

Insurer: Trupanion

By: Joan

Verified March 21, 2026

First Time User

So easy to submit the claim, was reimbursed within a week directly to my bank. Awesome.

Insurer: Pumpkin

By: Susan

Verified March 21, 2026

The claim was processed quickly and it…

The claim was processed quickly and it went smoothly. I was very pleased with how the process went

Insurer: Fetch

By: Teresa

March 21, 2026

Extremely happy with Pets Best

I've been a customer for over a year. Added a 2nd pet this year. Couldn't be happier with the policy, and the claims process.

Insurer: Pets Best

Veterinarian: Florence Animal Hospital

By: Gloria

Useful
March 21, 2026

Quick Service

The claim was sent by email with scanned documents from our vet. The process was transparent after that. We received an email in about 4 weeks that our claim was processed, and a check would be sent.

Insurer: Pets Best

Veterinarian: Chapin Veterinary Care Center

By: Lewis

Useful
Verified March 21, 2026

Danny illness…

I sent in the medical records and doctor's report when Danny was sick and I was reimbursed within 14 days. Thank you My Danny is doing well now.

Insurer: MetLife

By: Alfred Corbo

March 21, 2026

Do not get Healthy Paws - They change your deductible and Copay after years of paying a premium

Do not get Healthy Paws. It felt like a bait and switched when my dog was going to turn 12. All these years I paid a premium to have a 10 percent copay with a 250 deductible. Every year they raise their rates a lot. But I was shocked when my renewal policy just came up and they said my new deductible was $500 and I have a 30 percent copay and they raised the rates. No other options. Very infuriating and I would NEVER recommend them as a result. Up until now they paid claims very fast and I rarely had issues other then the really raising rates a lot each year. I started at $33 a month and am now at $139 a months for a 30 pound dog.

Insurer: Healthy Paws

By: sendmenews

Verified March 21, 2026

Clear expectations and quick reimbursement!

They were clear on what was needed from the vets office to finalize the transaction! The reimbursement was quick and easy which I was thankful for since I had never had pet insurance prior.

Insurer: Spot

By: Heather Alizaga

Verified March 21, 2026

Art was very helpful and informative..

Art was very helpful and very informative when it came to insuring my rabbit. Definitely make the process easy and I’m excited to have my rabbit covered in case of any emergencies. I appreciate him with helping me through the process

Insurer: Nationwide

By: Betty levenson

Verified March 21, 2026

Quick payment

I met my deductible for a condition and I submitted a claim for over $1k and Trupanion’s (large) portion of the payment was deposited into my bank account less than 24 hours later. This was a huge help because my dog needed more care and tests the next day. Submitting claims is easy and fast. I appreciate that there’s a free text portion that I think saves some back and forth.

Insurer: Trupanion

By: Katie

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