Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 10, 2026

I liked that the animal hospital could…

I liked that the animal hospital could bill Trupanion directly, and I only had to pay my co-pay. The customer service agent I spoke to was very helpful.

Insurer: Trupanion

By: customer

May 10, 2026

I made the decision to get Lana…

I made the decision to get Lana insurance at a very young age so that if/when difficult situations arose I could act without hesitation . She is now 11 years old and has more frequent medical needs. I am so happy that Lana has Trupanion to assist with her medical bills . Claims process is exceptionally fast and I knew my coverages and financial obligations up front . Thank you for your services .

Insurer: Trupanion

By: Jesse

May 10, 2026

Horrible company

The claims process is ridiculous and long and at the end of the day it doesn’t matter what you submit because they will just deny it any way. Absolutely shameless. They are stealing from people who don’t have money to spare and then they have to pay for insurance that does nothing and also for their pets medical bills. Pumpkin pet insurance you should be ashamed of yourselves. I don’t know how I’m going to take care of my cat now because you have been stealing from me for months and I do not have money to cover my cats vet bills now. Disgusting.

Insurer: Pumpkin

Veterinarian: Banfield Pet Hospital

By: Lo

Useful
May 10, 2026

Quick Claim Processing and Payment

The submission of the claim was straightforward and the payment for the claim was received quickly, must faster than that of a competitor with another dog. That said, I unfortunately have experience on just how to submit claims with the needed paperwork from a dog that had cancer. Once you understand the process and can get the submission right on the first attempt, things progress quickly with Pets Best. I will insure any future pets with this company.

Insurer: Pets Best

By: Scott Wishard

May 10, 2026

The claim process is very simple.

The claim process is very simple.

Insurer: MetLife

By: Lisa Brown

May 10, 2026

Best pet insurance!

Overall pumpkin is the best! I've never had issues when it comes to submitting claims & receiving payment after reaching my pets' deductibles. Monthly payments for each pet I think is reasonable. Customer service is always helpful and willing to tackle the issues I have! I always recommend to my other dog parents to use pumpkin :)

Insurer: Pumpkin

By: Isabella

May 10, 2026

Their claim process is quick and easy

Their claim process is quick and easy. Customer service is also really helpful.

Insurer: Spot

By: Sheila LeBlanc

May 10, 2026

Quick and Considerate

Very quick and clear when it comes to claims. I forgot to submit a claim for my pet that I unfortunately had to put down. They approved my claim even though it was submitted on the last day possible and reimbursed me from the months I paid for the insurance and automatically canceled the policy.

Insurer: Pets Best

By: Leoni

May 10, 2026

Great insurance

I recently had to file 2 claims in one month for my rescue dog. I was so pleased with the ease of filing the claim and how quickly the refund was deposited into my bank account. It made a stressful situation so much more bearable to not have to worry about the funds paid out for her care. Great insurance!

Insurer: MetLife

By: ELIZABETH

May 10, 2026

Claims are easy to submit and payments…

Claims are easy to submit and payments are deposited directly to my account.

Insurer: MetLife

By: customer

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