Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,661 total


Verified March 17, 2026

Terrific

Very good, prompt service for my recent claim. I used to not be convinced that we needed pet insurance but I wouldn’t go without it now.

Insurer: Pumpkin

By: Christopher

Verified March 17, 2026

Pet insirance is like property insurance not health insurance for human

There are many pet insurance companies out there, trying to make a buck out of you. Yes, all insurance companies will try to deny your claim in the name of pre-existing conditions. You should therefore start insuring your pet at a very young age and do not disrupt its coverage. There are also many deductions, such as taxes not covered and deductible per illness. Just a different way to calculate the risk of paying out, like some insurance companies will deduct the payout with an annual deductible and co-paymemt.

Insurer: Trupanion Canada

By: Patrick

Useful
Verified March 17, 2026

Jesus Escobedo was professional

Jesus Escobedo was professional, kind, and personable throughout the call. He took the time to clearly explain the coverages for the dog we just adopted and helped upgrade my other dog’s policy so both plans match. Thank you for making sure my pups have the right coverage to ensure they receive the care they need.

Insurer: Nationwide

By: Maria Plascencia

Verified March 17, 2026

MetLife pet insurance has been a…

MetLife pet insurance has been a lifesaver, literally! When our 11 month old male cat had a urinary blockage we would not have been able to afford to fix him without the insurance.

Insurer: MetLife

By: Jenn T

Verified March 17, 2026

Trupanion is peace of mind

Ease and hassle free when mt vet was submitting our claim. We had enough to worry about. Our poor boy cut his leg open and fractured his knee cap in a major thunderstorm. Trupanion took the worry of an enormous vet bill off the table and off our list to worry about.

Insurer: Trupanion

By: Sunday Kamai-Eguires

Verified March 17, 2026

Its been made easy to report a claim

Its been made easy to report a claim Company is always quick to respond to claims

Insurer: Trupanion

By: Sean

Verified March 17, 2026

Quick reimbursement for pets surgery

My 5 year old dog needed surgery unexpectedly. I submitted the claims as soon as I had the receipts and records. I received my reimbursement exactly as I was supposed to in less than a week! It was a huge relief and I am so happy I went with Healthy Paws for my pet insurance.

Insurer: Healthy Paws

By: Jill

Verified March 17, 2026

Great claims experience

My cat Sophie was diagnosed with acute pancreatitis. She was hospitalized and the vet bill was $5000.00. I contacted Spot pet insurance and they walked me thru the claim process. I am happy to say my payment was exactly as promised and prompt. Thank you for your compassion and handling my claim quickly. Sophie is doing well.

Insurer: Spot

By: Janice Farrow

Verified March 17, 2026

MetLife truly changed Nala’s life

MetLife truly changed Nala’s life. When she was in unbearable pain and couldn’t walk, they helped make her spine surgery possible. Now she’s thriving in rehab and back to her happy, playful self. We’re endlessly grateful for the care and support they gave our girl her happy life back.

Insurer: MetLife

By: Lauren Nala’s mom

Verified March 17, 2026

Healthy Paws Coming in Clutch!!

We've had Healthy Paws pet insurance since my dog was a pup. He is currently 7 years old, and we've only had to use the insurance a few times in 7 years. Mostly for a few x-rays and one ultra sound. But last weekend, that changed when we ended up at the animal hospital. He ended up being admitted and having to stay overnight for a procedure. We were worried about our boy, but thanks to Healthy paws, we didnt have to worry about how we were going to pay the vet bill. After everything was said and done, the total bill was over $5000. Since we have the 90% coverage plan and already met our $250 deductible, we were only responsible for the exam fees, two $8 medications and 10% of the remaining bill. The funds were deposited in our checking account within 2 days. Remember, you dont buy insurance knowing you're going to use it, you buy it for the time or times you will need it. Thanks Healthy Paws. We are adding another rescue to our family and will be purchasing additional coverage for her.

Insurer: Healthy Paws

By: Damian Berrios

Compare top pet insurance providers plans.