Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,154 total
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Claim Took Forever
The claim process took nearly a month, with weekly messages of how they were “working on it.” And then, the reimbursement was pennies compared to the original bill. It actually would’ve cost less to not pay $80/month for the insurance and just pay my vet bill outright.
Insurer: Pets Best
By: Nadia Duncan
More speedy claim processing
Pets Best has been pretty speedy in the past with claims, however recently the claims process is averaging 4-5 weeks or more. I am hoping for quicker processing of claims in the future.
Insurer: Pets Best
By: ktrooper
That it takes quite a bit longer to receive your refund for pet services.
You said a lot of texts telling me you’ve received my paperwork which I appreciate. But, you take way too long to send a refund.
Insurer: MetLife
By: Mary Egle
Outstanding service
Outstanding service! I've had two claims so far and the response was very quick. Reimbursement came within a few days direct to my bank account. I highly recommend MetLife!
Insurer: MetLife
By: Ralph - Tampa
Quick, Easy & Efficient Service!
User friendly website for filing claims. Turnaround on claim reimbursements is quick with flexible payback options. We've been customers for over two years and haven't had one negative transaction!
Insurer: MetLife
By: Renee
Took too long for claim to be…
Took too long for claim to be processed. It was just for some drugs which had been approved before in a prior claim.
Insurer: Pets Best
By: Christine Lee
Excellent enrollment process and claims processing
Your enrollment instructions were clear and concise which is very helpful for us older dog owners. Your cost for insurance on our Cashew dog was in line with what we wanted to spend and the whole process of enrollment went smoothly. We have already filed a claim and it was processed quickly and much appreciated.
Insurer: Fetch
By: JENNIFER METTE
Easy to submit claims and quick…
Easy to submit claims and quick reimbursement process
Insurer: MetLife
By: customer
Simple and Efficient
Adding my name as a co-policyholder with my husband was quick and easy, which gave us confidence that the process would be straightforward. Having a sick pet is already stressful, but MetLife made the experience much easier. We submitted all required documents for a claim, and it was approved within the stated timeframe.
Insurer: MetLife
By: Andrea
MetLife makes it easy to file claims !
MetLife makes it easy to file claims !
Insurer: MetLife
By: Ron