Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 10, 2026

Been with Nationwide for 10 years

Been with Nationwide for 10 years. Always had great customer service and submit claims were easy. No issues with getting reimbursements

Insurer: Nationwide

By: Carol

Verified May 10, 2026

Several of our claims were denied…

Several of our claims were denied claiming incomplete vet reports but my veterinarian submitted numerous copies of requested material on numerous dates

Insurer: Spot

By: Linne Mackenzie

Verified May 10, 2026

Ease of submitting claims

Ease of submitting claims. Fast claim processing.

Insurer: Pumpkin

By: Lisa

Verified May 10, 2026

Very happy with SPOT Ins

So far I’m very happy with SPOT Ins for my cat. Claims are easy to file and I’ve been reimbursed appropriately.

Insurer: Spot

By: Jessica

Verified May 10, 2026

I had a great experience!

I had a great experience! Everyone is always so helpful when you call in. The payouts were quick. Not only to me, but, to my Veterinarian. My cat recently had surgery and the Vet was paid before I even picked him up. Also, reimbursements to me, on two prior visits, were paid within 2 days of me submitting the bill by automatic deposit. I also want to mention, before my cat's surgery, while I was sitting in the Vet's exam room I received the estimate from Trupanion on how much would be paid out. I had called in advance and Trupanion told me the Veterinarian's in my area that accept direct pay from them. Thank you Trupanion for making a difficult time so much easier for me. I will definitely be posting my experience on the internet and letting my friends and family know about your company. R. Lambert

Insurer: Trupanion

By: Rhuell

May 10, 2026

Super fast claim processing

Super fast claim processing, no hassles or issues at all! I love that I don't have to worry in times if emergency, I can say yes to all the best options for my 4 legged babe and I don't have to worry that I can't afford it.

Insurer: Pets Best

By: Jen

Verified May 10, 2026

The claim was handled in a timely…

The claim was handled in a timely manner.

Insurer: MetLife

By: customer

May 10, 2026

Pets best has rejected claim after…

Pets best has rejected claim after claim. They constantly raise their prices without paying out on covered claims. Absolutely the worst pet insurance out there. I strongly suggest staying far away from this company! Their website was down for months at a time, so even trying to submit a claim was frustrating. But it really didn't matter because they didn't pay out on most of their covered claims anyway. Even when they did pay it was next to nothing. I stayed with them way too long before I finally canceled. Again stay away, not an honest company!

Insurer: Pets Best

By: James Posner

Verified May 10, 2026

Trupanion is very easy to use

Trupanion is very easy to use. They communicate regularly and respond to claims quickly. I been a customer for all my pets for 9 years.

Insurer: Trupanion

By: Jeff

Verified May 09, 2026

Thank you so much for making it…

Thank you so much for making it possible for me to give Sheila the care she needed in her time of need. The cancer was unfortunately too much for her, but I would've never been able to even consider the care if I didn't have the insurance.

Insurer: Nationwide

By: Gina Maria Perregrino

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