Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified May 10, 2026

The claim process is very simple.

The claim process is very simple.

Insurer: MetLife

By: Lisa Brown

Verified May 10, 2026

Best pet insurance!

Overall pumpkin is the best! I've never had issues when it comes to submitting claims & receiving payment after reaching my pets' deductibles. Monthly payments for each pet I think is reasonable. Customer service is always helpful and willing to tackle the issues I have! I always recommend to my other dog parents to use pumpkin :)

Insurer: Pumpkin

By: Isabella

Verified May 10, 2026

Their claim process is quick and easy

Their claim process is quick and easy. Customer service is also really helpful.

Insurer: Spot

By: Sheila LeBlanc

May 10, 2026

Quick and Considerate

Very quick and clear when it comes to claims. I forgot to submit a claim for my pet that I unfortunately had to put down. They approved my claim even though it was submitted on the last day possible and reimbursed me from the months I paid for the insurance and automatically canceled the policy.

Insurer: Pets Best

By: Leoni

Verified May 10, 2026

Great insurance

I recently had to file 2 claims in one month for my rescue dog. I was so pleased with the ease of filing the claim and how quickly the refund was deposited into my bank account. It made a stressful situation so much more bearable to not have to worry about the funds paid out for her care. Great insurance!

Insurer: MetLife

By: ELIZABETH

Verified May 10, 2026

Claims are easy to submit and payments…

Claims are easy to submit and payments are deposited directly to my account.

Insurer: MetLife

By: customer

May 10, 2026

Why can’t human health insurance be this easy?

Piece of cake. The process was easy and seamless

Insurer: Pets Best

Veterinarian: Millwood Animal Hospital

By: Marla

Useful
Verified May 10, 2026

Easy to file a claim for preventive care

Easy to file a claim for preventive care

Insurer: MetLife

By: Patricia Stroud

May 10, 2026

Great Insurance

Pets Best is amazing! My dog had to have TPLO surgery recently. I went to a surgeon who is known for this surgery especially for performance dogs. She has made a complete recovery and I could not have asked for better coverage from her initial visit to her last.! Pets Best paid for it all quickly and flawlessly. The peace of mind is well worth it!

Insurer: Pets Best

By: Heidi

Useful
May 10, 2026

Do Not Choose If Your Dog Needs Chiropractic Care

I have no complaints for them covering accidents other than the rate increases every year (a lot), 20%) and the fact that they don't cover chiropractic care unless it's done by a licensed veterinarian or under the supervision of a vet. You will NEVER find a vet who does chiropractics nor will a vet stand there while a chiropractor does their manipulation. And there are other therapeutics they won't cover unless it's done by a vet. Vets do acupuncture, but none of the other things such as trigger point therapy. So beware. I was told by Hartville when I was switched from another insurance company that they cover chiropractic care, but they never said it had to be done by a licensed veterinarian.

Insurer: Hartville

By: Deb

Useful

Compare top pet insurance providers plans.