Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 18, 2026

Smooth process

Trupanion addressed the billing before I had to deal with it— made the whole experience easier

Insurer: Trupanion

By: Carla

Verified January 18, 2026

Great service

Great service. Fast. Nice people to speak with. Cover what they promise. Very happy with them.

Insurer: Trupanion

By: Judith

Verified January 18, 2026

Fast claim processing

Quick communication and claims processing.

Insurer: Embrace

By: Elissa Fritcher

Verified January 18, 2026

It was very easy to file claims

It was very easy to file claims, following their instructions, and the claims were processed as expected. Very satisfied with the process.

Insurer: ASPCA

By: Ann B.

Verified January 18, 2026

After puppy's first visit to vet…

After puppy's first visit to vet following our adoption submitting a claim and receiving a payment was fast and easy. Thanks MetLife!

Insurer: MetLife

By: Tanya Campen

January 18, 2026

Pets Best IS a wonderful insurance

"It was not an easy decision to pick insurance for our young dog that we got 1 yr ago. There are so many different companies and reviews...bad and good. I called my vet and asked what insurance they found that their pet customers like best. And it was Pets Best Insurance. So I went on the site picked exactly what I wanted and I did get the "pricier" policy, but it included so much more! So the 1st time i was nervous submitting the claim online. . ..wow...super easy and within gosh maybe 2 weeks(maybe less) the amount owed to me what directly deposited into my checking account! Very happy with what I have for our now 3 yr old girl! "

Insurer: Pets Best

By: Wendy

Useful
Verified January 18, 2026

Honest and knowledgeable staff

Honest and knowledgeable staff. Answered every question I had. Price was the best I found with the most coverage.

Insurer: Prudent Pet

By: thercfamily

Verified January 18, 2026

Submitting a claim on the app was very…

Submitting a claim on the app was very easy and I got my reimbursement back in a timely manner.

Insurer: MetLife

By: customer

Verified January 18, 2026

Ease of Use

Always user friendly instructions and guidance to file and submit a claim.

Insurer: MetLife

By: customer

Verified January 18, 2026

Everything has been beyond exceptional

Everything has been beyond exceptional. Refunds process fast, app is efficient and the phone support line is always quick and kind.

Insurer: MetLife

By: customer

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