Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 18, 2026

Excellent service

Excellent service. Very knowledgeable of Washington state insurance. We got better insurance for half the cost.

Insurer: Prudent Pet

By: rllyerlagmail.com

Verified January 18, 2026

I have had Healthy Paws for 9 years

I have had Healthy Paws for 9 years. Not one complaint. Expeditious reimbursements, true to their guaranteed coverage guidelines. Highly recommend. *****

Insurer: Healthy Paws

By: Kathi Anderson

Verified January 17, 2026

Easy to file a claim and fast to get…

Easy to file a claim and fast to get reimbursed

Insurer: MetLife

By: customer

Verified January 17, 2026

Payment on my claim was super quick and…

Payment on my claim was super quick and easy!

Insurer: MetLife

By: Michelle G

Verified January 17, 2026

Clear expectations for coverage

Clear expectations for coverage, fast, fast, fast!

Insurer: Trupanion

By: Jan Lucas

Verified January 17, 2026

We love this insurance

We love this insurance. The amount we get back in claims is incredible. I recommend this insurance to everyone I know.

Insurer: MetLife

By: Rosemarie Katz

Verified January 17, 2026

Incredible experience with claims for…

Incredible experience with claims for extensive dental procedure. Quick responses, paid large amount of it directly to vet as I was there to pick her up. So glad she’s covered with your plan

Insurer: Trupanion

By: Hugo Mom

Verified January 17, 2026

Lack of information in initial phone call

Would have been nice to know about the ligament waiver form a vet can fill out while in discussion with the sales person about the policy. We talked about pre ex conditions for some time. I brought up ears and eyes if I’d have known about the form that needs to be completed in order not to have a pre ex on ligaments etc I could have asked the vet for her check of such during Charlys follow up exam now I need a separate visit meaning $$ to do so. Also have called multiple times and never got a person answering: always need to leave message for a call back which doesn’t happen right away

Insurer: Prudent Pet

By: carlaconwaygmail.com

Verified January 17, 2026

Cat Emergency!

I had an emergency with my cat, and had to take her to the emergency vet hospital. Without the insurance, it would have cost me around $10,000 to get her healthy again. I especially appreciated the fact that the hospital was willing to apply first to Trupanion before they asked for my share. Most veterinary offices and hospitals would make me pay upfront, and then reimburse me. They clearly trusted Trupanion.

Insurer: Trupanion

By: Lynn

Verified January 17, 2026

Remove financial stress 😩

I've had an extremely hard time with my cat's health in January...Spot covered all his bills in a reliable way that saved me what could have been enormous financial stress. I will remain a Spot customer for every future pet. I'm extremely greatful.

Insurer: Spot

By: David Ansaldi

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