Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified January 17, 2026

The fast response when we file a claim

The fast response when we file a claim! TY👍🇺🇸

Insurer: MetLife

By: customer Lizzy and Kammie

January 17, 2026

Excellent customer service and while…

Excellent customer service and while the premiums do increase yearly, it’s just the cost of business. I love the ease of submitting claims and as a 10+ year customer I’ve seen their intentional efforts to implement innovative processes and resources to meet the needs of its customers.

Insurer: Embrace

By: Chanda LeVasseur

January 17, 2026

Be wary

Really slow and I am questioning whether they will ever pay out any of my claims. Be very careful and perhaps stay away from this firm.

Insurer: Pets Best

By: Anthony R

Verified January 17, 2026

Easy to use

The vet clinic facilitated our Trupanion claim through their office. It was seamless, pain-free and the finances came out as expected in the end.

Insurer: Trupanion

By: Chloe's mom

January 17, 2026

This was a waste of my money

This was a waste of my money. They denied my claim when my dog blew his ACL because he had ruptured the other one 2 years ago. Cancelled. Do not recommend!

Insurer: Trupanion

By: Kimberly Engler

Verified January 17, 2026

Great value

Great value, excellent coverage

Insurer: Nationwide

By: Joel

Verified January 17, 2026

Quick and easy claim process to protect…

Quick and easy claim process to protect your pet!

Insurer: Trupanion

By: Garland

Verified January 17, 2026

I have never purchase pet insurance…

I have never purchased pet insurance in the past for any of our pets. When we chose MetLife to insure our New Australian Shehpherd puppy, we found the process to be very straightforward. Submitting claims is incredibly easy through the app and reimbursement has been received within just a few short days after claim submission. We are so glad that we signed up for this plan for our puppy and especially appreciate the coverage for preventative care.

Insurer: MetLife

By: Erica C

Verified January 17, 2026

Easy and fast

Easy access, easy to upload documents. They kept me informed of status. Funds were directly deposited into my bank account. It did not take long either. No hassles at all.

Insurer: Fetch

By: customer

Verified January 17, 2026

Claims were processed and paid quickly…

Claims were processed and paid quickly and deposited right to my account.

Insurer: Spot

By: Mark

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